Thank You Susie for your help - not sure what your reply said - we're totally
new at this. Will print your response out and give it a try - ok
"Susie" wrote:
> Ok stupid question, but are you using the USB plug with your DSL? What
> happens if it is plugged in and you just hit your IE icon? You may have to
> open the wizard and tell it how to connect. It may be looking for a wireless
> connection or a cable connection.
> I have my laptop set up wireless at home, and I use DSL at work with a USB
> cable. I have XP Pro on that machine. My desktop is VISTA and that is where
> I hooked up the wireless for my laptop. I have had no issues what so ever.
> Have you tried opening IE?
>
> I know my laptop has a button on the front that I have to make sure is
> switched the right direction in order for my wireless connection to work.
> That drove me nuts until I noticed it.
>
>
> "Dellon" <Dellon@discussions.microsoft.com> wrote in message
> news:2285F1BB-B4DB-4F55-B012-40A0767E7FA9@microsoft.com...
> > Thank You Dave - We can't understand it either - thanks for your input -
> > we
> > will get back with AT&T and Dell.
> >
> > "Dave" wrote:
> >
> >> I don't have DSL, but I have cable broadband.
> >> I can't imagine what AT&T would have to do, other than hook up the
> >> modem/router, and leave.
> >> Your computer shouldn't need anything to connect to it.
> >> I'd say your firewall is doing a fine job.
> >>
> >>
> >> "Dellon" <Dellon@discussions.microsoft.com> wrote in message
> >> news:B742E642-6D27-4A74-8BA1-A32D51B9D723@microsoft.com...
> >> > Thank You Bruce for your help. My problem is that I don't even have
> >> > an
> >> > internet connection yet for my new laptop, because AT&T can't connect
> >> > me
> >> > to
> >> > the internet with their DSL. AT&T keeps telling me that the Windows
> >> > firewall
> >> > is stopping them from getting thru to my laptop. I'm using a
> >> > friend's
> >> > computer to ask for help. So, my question is still - How do I get AT&T
> >> > DSL
> >> > to connect me to the internet - when they say the Windows firewall is
> >> > stopping them from getting thru to my computer. Thanks Again.
> >> >
> >> > "Bruce Chambers" wrote:
> >> >
> >> >> Dellon wrote:
> >> >> > I have a brand new Dell E1705 Laptop with Microsoft Vista
> >> >> > preinstalled
> >> >> > by
> >> >> > Dell. My Laptop can communicate with the DSL installing techs at
> >> >> > AT&T,
> >> >> > but
> >> >> > Microsoft Vista is blocking AT&T DSL from downloading to my laptop.
> >> >> > As
> >> >> > a
> >> >> > result, I cannot install AT&T DSL as my ISP. After several hours on
> >> >> > the
> >> >> > phone with AT&T Tech Support, they believe there is some kind of a
> >> >> > firewall
> >> >> > in Microsoft Vista blocking AT&T DSL from downloading to my laptop..
> >> >> > I
> >> >> > also
> >> >> > talked to Dell tech support and they said it’s an AT&T problem.
> >> >> > Does
> >> >> > anybody out there know about this problem and how to clear the
> >> >> > Firewall
> >> >> > blocking AT&T DSL installation.
> >> >>
> >> >>
> >> >>
> >> >> It'd have to be an AT&T problem, as is no real need to "download"
> >> >> anything for you to connect to a broadband ISP. At the very most, you
> >> >> might need to install device drivers for the DSL modem, depending upon
> >> >> how it's connected to your laptop.
> >> >>
> >> >> Whatever additional software AT&T is asking you install apparently
> >> >> isn't Vista-compatible. You might try asking AT&T what the purpose of
> >> >> this software is.
> >> >>
> >> >>
> >> >> --
> >> >>
> >> >> Bruce Chambers
> >> >>
> >> >> Help us help you:
> >> >> http://dts-l.org/goodpost.htm
> >> >> http://www.catb.org/~esr/faqs/smart-questions.html
> >> >>
> >> >> They that can give up essential liberty to obtain a little temporary
> >> >> safety deserve neither liberty nor safety. -Benjamin Franklin
> >> >>
> >> >> Many people would rather die than think; in fact, most do. -Bertrand
> >> >> Russell
> >> >>
> >>
>