Dellon wrote:
> Thanks again Bruce - We may not be using the right terminology with terms
> like "download" and "get access" - May not be askling the right Questions -
> My friend bought a new DEll E1705 laptop (paid big bucks) and signed up with
> AT&T Yahoo DSL - So far it's been several days of back and forth with AT&T
> DSL and they can't get her service "started." We just can't believe that
> AT&T doesn't know how to start her DSL service. Thanks Again
Your friend may be best off having a local computer professional come to
her house, but here's what I'd do*:
Go to client's house with laptop running XP or OS X. Plug laptop into
DSL modem with ethernet cable. Open a browser and manually activate the
DSL. There are instructions as to how to do this without using any ISP
software on
www.dslreports. A professional computer person will also
know how to do this if you find the instructions confusing.
The only real trick is that after you've gone through the activation
server stuff and assigned a username and password, you then have to log
back into the DSL modem with that new username and password.
*And I'm guessing that your friend's problem is that she can't
successfully go through AT&T's software setup which includes
registering/activating the account.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User