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Old 06-10-2007   #16 (permalink)
CZ


 
 

Re: Cannot Download AT&T DSL connection to Dell Laptop E1705 with VIST

>> I have a brand new Dell E1705 Laptop with Microsoft Vista preinstalled by
Dell. My Laptop can communicate with the DSL installing techs at AT&T, but
Microsoft Vista is blocking AT&T DSL from downloading to my laptop. As a
result, I cannot install AT&T DSL as my ISP. After several hours on the
phone with AT&T Tech Support, they believe there is some kind of a firewall
in Microsoft Vista blocking AT&T DSL from downloading to my laptop.. I also
talked to Dell tech support and they said it’s an AT&T problem. Does
anybody out there know about this problem and how to clear the Firewall
blocking AT&T DSL installation.

Dellon:

I use ATT DSL w/o problems on several Dells (all with Vista), including two
portables

You may want to review the following with ATT tech support:
Disable the DHCP broadcast flag: (if using DHCP)
http://support.microsoft.com/kb/928233/en-us

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