Rock

"nerissa" wrote
> The exact error messege is 80070020.....someone said if I had real time
> virus
> scan it may be interfering, so I shut it off but that did not help. My
> virus
> scanner is it defender. I am trying to download them from windows update
> like
> I have for the last 7 years.

FYI, Defender is not an antivirus program. It works on non viral malware.
If you don't otherwise have an AV program you need to get one.

Avast (free) works well on Vista as does NOD32 and Kaspersky.

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Rock [MS-MVP User/Shell]