Tim

I think the first obvious question (since it wasn't stated in your post)
would be: are you in a corporate environment attached to a domain? If so,
you need to talk to the network/server administrator about the group policy.
Different story if you are on a home network. Please post back...

Tim

"Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
news:37F9E35C-4296-4199-898D-231BD198BF66@microsoft.com...
> Hi there - thanks for taking the time to help me out.
>
> I bought a Trust BT-2100p Bluetooth adapter for my PC the other day as it
> said it was compatible with Vista (unlike a number of adapters on the
> market). I downloaded the lastest drivers for Vista off the website
> instead
> of using the drivers on the CD.
>
> Each time I have tried to install it, the installation hangs on 0% as the
> Bluetooth stack starts to install. After 30 seconds or so, I get a red
> 'critical' box appear which says:
>
> The system administrator has set polices to prevent this installation.
>
> The only option then is to press OK and the installation quits.
>
> I was tearing my hair out yesterday trying to work out what to do. After a
> lot of messing around I enabled the actual Administrator account on Vista
> using Start > Run... > secpol.msc. I tried the installation logged on as
> Administrator and still it hasn't worked.
>
> I've enabled and disabled various bits and pieces such as Windows
> Installer
> etc, and items regarding elevated privileges, but still it won't work.
>
> If anyone can help me install this Bluetooth dongle I'd be so happy I'd
> probably cry.
>
> Many thanks for your time, I appreciate it.