View Single Post
Old 06-11-2007   #4 (permalink)
Ronnie Vernon MVP


 
 

Re: "...administrator has set polices..." - can't install USB device!

Chris,

Have you read the Trust manual for installing this driver in Vista?

Before you start making changes to Vista, you need to contact Trust and ask
about any known issues with those Beta drivers. They are the people who will
be aware of any problems.

Trust - Contact:
http://www.trust.com/support/contact.aspx?item=15076


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
news:37F9E35C-4296-4199-898D-231BD198BF66@microsoft.com...
> Hi there - thanks for taking the time to help me out.
>
> I bought a Trust BT-2100p Bluetooth adapter for my PC the other day as it
> said it was compatible with Vista (unlike a number of adapters on the
> market). I downloaded the lastest drivers for Vista off the website
> instead
> of using the drivers on the CD.
>
> Each time I have tried to install it, the installation hangs on 0% as the
> Bluetooth stack starts to install. After 30 seconds or so, I get a red
> 'critical' box appear which says:
>
> The system administrator has set polices to prevent this installation.
>
> The only option then is to press OK and the installation quits.
>
> I was tearing my hair out yesterday trying to work out what to do. After a
> lot of messing around I enabled the actual Administrator account on Vista
> using Start > Run... > secpol.msc. I tried the installation logged on as
> Administrator and still it hasn't worked.
>
> I've enabled and disabled various bits and pieces such as Windows
> Installer
> etc, and items regarding elevated privileges, but still it won't work.
>
> If anyone can help me install this Bluetooth dongle I'd be so happy I'd
> probably cry.
>
> Many thanks for your time, I appreciate it.


My System SpecsSystem Spec