Thanks for the advice, I'll give it a go. I'll also post back here with what
Trust say (if they ever get back to me).
Thanks all,
Chris
"Ronnie Vernon MVP" wrote:
> Hi Chris,
>
> We are seeing this type of problem often with drivers for Vista. If they are
> properly configured, the install program should ask for your permission to
> elevate the install with admin privileges.
>
> What you are seeing means that the install is not configured correctly for
> Vista and the lack of documentation for Vista in the manuals is another
> indication that these drivers may not be ready for Vista.
>
> Some other things you can try:
> If the drivers are in a folder on the root drive, try moving them to a
> folder under the C:\Users\your username, such as the Desktop folder.
>
> Right click the install program file and select the Run As Administrator
> option.
>
> Right click the install file and select Properties/Compatibility Tab. Select
> the Windows XP mode option. Also, select the Run As Administrator option in
> that dialog.
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
> news:A3861ADB-AF6D-413A-ADA0-8681701E5592@microsoft.com...
> > Thanks Ronnie.
> >
> > I checked out the manual first but it just seems to refer to XP. I emailed
> > Trust about 10 days ago but have not heard anything back.
> >
> > Thanks for the link, I'll email them again now.
> >
> > In your opinion do you reckon it's most likely to be their drivers that
> > are
> > 'at fault', assuming my system security policies etc are set to 'default'?
> >
> > Chris
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Chris,
> >>
> >> Have you read the Trust manual for installing this driver in Vista?
> >>
> >> Before you start making changes to Vista, you need to contact Trust and
> >> ask
> >> about any known issues with those Beta drivers. They are the people who
> >> will
> >> be aware of any problems.
> >>
> >> Trust - Contact:
> >> http://www.trust.com/support/contact.aspx?item=15076
> >>
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >>
> >> "Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
> >> news:37F9E35C-4296-4199-898D-231BD198BF66@microsoft.com...
> >> > Hi there - thanks for taking the time to help me out.
> >> >
> >> > I bought a Trust BT-2100p Bluetooth adapter for my PC the other day as
> >> > it
> >> > said it was compatible with Vista (unlike a number of adapters on the
> >> > market). I downloaded the lastest drivers for Vista off the website
> >> > instead
> >> > of using the drivers on the CD.
> >> >
> >> > Each time I have tried to install it, the installation hangs on 0% as
> >> > the
> >> > Bluetooth stack starts to install. After 30 seconds or so, I get a red
> >> > 'critical' box appear which says:
> >> >
> >> > The system administrator has set polices to prevent this installation.
> >> >
> >> > The only option then is to press OK and the installation quits.
> >> >
> >> > I was tearing my hair out yesterday trying to work out what to do.
> >> > After a
> >> > lot of messing around I enabled the actual Administrator account on
> >> > Vista
> >> > using Start > Run... > secpol.msc. I tried the installation logged on
> >> > as
> >> > Administrator and still it hasn't worked.
> >> >
> >> > I've enabled and disabled various bits and pieces such as Windows
> >> > Installer
> >> > etc, and items regarding elevated privileges, but still it won't work.
> >> >
> >> > If anyone can help me install this Bluetooth dongle I'd be so happy I'd
> >> > probably cry.
> >> >
> >> > Many thanks for your time, I appreciate it.
> >>
>