Chris
Your welcome and, yes, please let us know what you find on this issue.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
news:F4C146B7-5CC8-496A-84C4-5D5A297275FE@microsoft.com...
> Thanks for the advice, I'll give it a go. I'll also post back here with
> what
> Trust say (if they ever get back to me).
>
> Thanks all,
>
> Chris
>
> "Ronnie Vernon MVP" wrote:
>
>> Hi Chris,
>>
>> We are seeing this type of problem often with drivers for Vista. If they
>> are
>> properly configured, the install program should ask for your permission
>> to
>> elevate the install with admin privileges.
>>
>> What you are seeing means that the install is not configured correctly
>> for
>> Vista and the lack of documentation for Vista in the manuals is another
>> indication that these drivers may not be ready for Vista.
>>
>> Some other things you can try:
>> If the drivers are in a folder on the root drive, try moving them to a
>> folder under the C:\Users\your username, such as the Desktop folder.
>>
>> Right click the install program file and select the Run As Administrator
>> option.
>>
>> Right click the install file and select Properties/Compatibility Tab.
>> Select
>> the Windows XP mode option. Also, select the Run As Administrator option
>> in
>> that dialog.
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
>> news:A3861ADB-AF6D-413A-ADA0-8681701E5592@microsoft.com...
>> > Thanks Ronnie.
>> >
>> > I checked out the manual first but it just seems to refer to XP. I
>> > emailed
>> > Trust about 10 days ago but have not heard anything back.
>> >
>> > Thanks for the link, I'll email them again now.
>> >
>> > In your opinion do you reckon it's most likely to be their drivers that
>> > are
>> > 'at fault', assuming my system security policies etc are set to
>> > 'default'?
>> >
>> > Chris
>> >
>> > "Ronnie Vernon MVP" wrote:
>> >
>> >> Chris,
>> >>
>> >> Have you read the Trust manual for installing this driver in Vista?
>> >>
>> >> Before you start making changes to Vista, you need to contact Trust
>> >> and
>> >> ask
>> >> about any known issues with those Beta drivers. They are the people
>> >> who
>> >> will
>> >> be aware of any problems.
>> >>
>> >> Trust - Contact:
>> >> http://www.trust.com/support/contact.aspx?item=15076
>> >>
>> >>
>> >> --
>> >>
>> >> Ronnie Vernon
>> >> Microsoft MVP
>> >> Windows Shell/User
>> >>
>> >>
>> >> "Chris Thorn" <ChrisThorn@discussions.microsoft.com> wrote in message
>> >> news:37F9E35C-4296-4199-898D-231BD198BF66@microsoft.com...
>> >> > Hi there - thanks for taking the time to help me out.
>> >> >
>> >> > I bought a Trust BT-2100p Bluetooth adapter for my PC the other day
>> >> > as
>> >> > it
>> >> > said it was compatible with Vista (unlike a number of adapters on
>> >> > the
>> >> > market). I downloaded the lastest drivers for Vista off the website
>> >> > instead
>> >> > of using the drivers on the CD.
>> >> >
>> >> > Each time I have tried to install it, the installation hangs on 0%
>> >> > as
>> >> > the
>> >> > Bluetooth stack starts to install. After 30 seconds or so, I get a
>> >> > red
>> >> > 'critical' box appear which says:
>> >> >
>> >> > The system administrator has set polices to prevent this
>> >> > installation.
>> >> >
>> >> > The only option then is to press OK and the installation quits.
>> >> >
>> >> > I was tearing my hair out yesterday trying to work out what to do.
>> >> > After a
>> >> > lot of messing around I enabled the actual Administrator account on
>> >> > Vista
>> >> > using Start > Run... > secpol.msc. I tried the installation logged
>> >> > on
>> >> > as
>> >> > Administrator and still it hasn't worked.
>> >> >
>> >> > I've enabled and disabled various bits and pieces such as Windows
>> >> > Installer
>> >> > etc, and items regarding elevated privileges, but still it won't
>> >> > work.
>> >> >
>> >> > If anyone can help me install this Bluetooth dongle I'd be so happy
>> >> > I'd
>> >> > probably cry.
>> >> >
>> >> > Many thanks for your time, I appreciate it.
>> >>
>>