Lynneh10

"T. Hulot" wrote:

> Hello.
>
> I'm having an enormous amount of trouble getting my HP LaserJet 1012
> laser printer recognized by Vista Home Premium.
>
> Here's what's going on: This is the second time I've installed Vista
> Home Premium. (It's a legit copy, full version, not upgrade.)
>
> The first time, I had some trouble getting the laser printer
> recognized, but eventually I got it working.
>
> This time, though, nothing I do works. I unplug it, replug it, use
> the Add Printer feature, and there is no listing for the LaserJet
> 1012. There was the last time I did this.
>
> I tried using the LaserJet 1015 option, which did install the printer,
> BUT...Vista began searching for a generic driver, and couldn't find
> it. I couldn't get the printer to work.
>
> Here's the most frustrating part: I downloaded all of the updates via
> Windows Update. After I did that, and rebooted, I found five more
> updates to download.
>
> I downloaded and installed four of the five new updates. Only one
> failed to install.
>
> Guess which update that was...the update for the HP LaserJet 1012!
>
> I couldn't believe it. I really need to get this printer up and
> running.
>
> Can anyone please brainstorm with me? Why is this one update--the
> only one that failed to install--not installing, when it's the one I
> need the most?
>
> What is preventing this printer from being installed? I realize it's
> not certified Vista-compatible, but it DID work the last time I
> installed Vista.
>
> (I had to format and reinstall because Zone Alarm screwed up my system
> to the point where starting over was a more practical solution. In
> retrospect, that may have been a wrong decision.)
>
> Thank you very much!
>
I had the same problem and found out that Hewlett Packard won't be making
the driver for Windows Vista for it. Looks like they want us to buy a new
printer instead.
I had the same problem with my 5300C scanner. I gave them both away because
they just weren't going to work with Vista.