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Old 06-22-2007   #1 (permalink)
Stephen Becker


 
 

Vista Offline Files "Access Deined" Problem

I am running Vista Ultimate on a Windows 2000 AD network with Windows 2003
R2 file servers. I am attempting to use the offline files feature on my
laptop but have had no success.



By group policy we redirect the "Documents" folder to a file server. My
computer tried to make those files available offline as I expected it to.
However, when I try to sync I get an error on every file saying "access
denied." I can browse the folder, but when I try to open the files (even
when the computer is online) I get "access denied." I was able to access
these file before turning on offline files.



I also tested a shared folder on a public drive. I checked to verify I
could open files, no problems. I enabled available offline and the initial
sync failed (all access denieds). I was not able to open any of the files
(again, even when working online). I turned off the "available offline"
option and everything went back to working as expected.



Keep in mind that I am an administrator of my computer and both servers in
question.



I assume this should work out of the box, so I'm guessing there is something
set wrong in our environment. Can anyone offer troubleshooting tips?



Stephen

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