John Hanley

"John Hanley" <jphanley@ix.netcom.com> wrote in message news:...
>
> "Rock" <Rock@nospam.net> wrote in message
> news:uF4UtdftHHA.412@TK2MSFTNGP04.phx.gbl...
>> "John Hanley" <jphanley@ix.netcom.com> wrote
>>
>> <snip>
>>
>>> I am one of those with the similar Vista sleep problem. In my disk
>>> cleanup menu the choice for "Hibernation File Cleaner" is and has been
>>> unchecked since I got the computer a month ago. As far as I know, I
>>> have never run Disk Cleanup, so I don't think this is the source of my
>>> problem. At this point, I have tried most of the possible choices in
>>> Power Options, Device Manager Power Management settings, etc., but the
>>> sleep dysfunction remains. The HP help people want me to do a system
>>> Recovery, but I am reluctant to do that. I do now think there was a
>>> time (for the first couple of weeks) that the system would go to sleep
>>> and wake correctly, but am still trying to figure out what might have
>>> changed to cause sleep to no longer work properly. For a time it would
>>> not go into sleep (woke right back up); at this time, it will go into
>>> sleep (when I invoke a sleep button), but bringing it out of sleep gives
>>> the BSOD.
>>>
>>> At this point, I have the following arrangement of power related items:
>>> • Power Saver, with ‘Put the computer to sleep: Never (to avoid it going
>>> into BSOD on its own)
>>> o Sleep after: Never
>>> o Allow hybrid sleep: Off
>>> o Hibernate after: Never
>>> o Minimum processor state: 5%
>>> o Maximum processor state: 50%
>>> o Multimedia/When sharing media: Allow the computer to sleep
>>> • Device Manager
>>> o Network adapter, Power Management:
>>>  Unchecked “Allow the computer to turn off this device…”
>>>  Unchecked “Allow this device to wake the computer”
>>> o Universal Serial Bus controllers:
>>>  USB Root Hub(s), Power Management:
>>> • Unchecked “Allow this device to wake the computer”
>>> • Unchecked “Allow the computer to turn off this device…”
>>> o Fax Modem:
>>> • Unchecked “Allow this device to wake the computer”
>>> • Unchecked “Allow the computer to turn off this device…”
>>> o Mice and Keyboard are allowed to wake the computer. (I tried it with
>>> these unchecked, but did not help)
>>>
>>> Am happy to dialogue with anyone who can help!
>>
>> Have you looked to see if there is a BIOS update? Are all the drivers
>> the latest Vista compatible drivers?
>>
>> --
>> Rock [MS-MVP User/Shell]
>
> I have looked for BIOS updates, and HP customer service looked also, but
> the BIOS that shipped with the machine is the latest version. I also
> looked for driver updates, and (as far as I can tell) all mine are up to
> date. My machine was delivered new to me on May 25th.

I think I have finally resolved my Vista sleep problem. My solution path
was:

-my HP Pavilion Vista system did sleep properly between May 25th (when I
bought it) and June 13th; after that it began either not going to sleep or
not waking from sleep.

-on June 13th I had attempted to install software to run my HP Scanjet 3970
from a CD in drive E: I thought I had verified that the hardware and
software would run on Vista, but evidently I was wrong; the scanner software
appeared to partially install, but not completely; I subsequently
uninstalled the programs.

-I realized later that one artifact of the abortive installation remained, a
reference to a program called zzzhpsetup.exe

-I found zzzhpsetup in the list of msconfig Startup tab items. After I
unchecked it, and did a reboot, the sleep function started to work ok.

-zzzhpsetup did not show up in a full system search. Its msconfig Startup
Command column showed E:\Setup.exe and referenced
HKLM\SOFTWARE\Windows\CurrentVersion\Run in the registry; however, there is
no recognizable item for zzzhpsetup in RegEdit. Google searches reveal
almost nothing about such a program, although it seems to show up in
peoples' HJT logs. I will just leave this item unchecked in the msconfig
startup list. I would like to remove it from the listing altogether, but
have not found a way to do this (since it does not show up in the registry).

-At this point, I have returned most of my Power Save options to the default
values and the machine is sleep and waking normally. Obviously I don't have
a cause and effect conclusion that zzzhpsetup was the source of the sleep
problem, but on circumstantial evidence, it seems likely.

Thoughts from anyone would be welcomed.