"John Hanley" <jphanley@ix.netcom.com> wrote
<snip>
> I think I have finally resolved my Vista sleep problem. My solution path
> was:
>
> -my HP Pavilion Vista system did sleep properly between May 25th (when I
> bought it) and June 13th; after that it began either not going to sleep or
> not waking from sleep.
>
> -on June 13th I had attempted to install software to run my HP Scanjet
> 3970
> from a CD in drive E: I thought I had verified that the hardware and
> software would run on Vista, but evidently I was wrong; the scanner
> software
> appeared to partially install, but not completely; I subsequently
> uninstalled the programs.
>
> -I realized later that one artifact of the abortive installation remained,
> a
> reference to a program called zzzhpsetup.exe
>
> -I found zzzhpsetup in the list of msconfig Startup tab items. After I
> unchecked it, and did a reboot, the sleep function started to work ok.
>
> -zzzhpsetup did not show up in a full system search. Its msconfig Startup
> Command column showed E:\Setup.exe and referenced
> HKLM\SOFTWARE\Windows\CurrentVersion\Run in the registry; however, there
> is
> no recognizable item for zzzhpsetup in RegEdit. Google searches reveal
> almost nothing about such a program, although it seems to show up in
> peoples' HJT logs. I will just leave this item unchecked in the msconfig
> startup list. I would like to remove it from the listing altogether, but
> have not found a way to do this (since it does not show up in the
> registry).
>
> -At this point, I have returned most of my Power Save options to the
> default
> values and the machine is sleep and waking normally. Obviously I don't
> have
> a cause and effect conclusion that zzzhpsetup was the source of the sleep
> problem, but on circumstantial evidence, it seems likely.
>
> Thoughts from anyone would be welcomed.
I'm glad you seem to have gotten it resolved. It's strange that an entry in
msconfig referencing a non existent file ( the E: drive is the CD or DVD,
right?) would cause a sleep problem.
I'm not sure how you searched for the file, but if all you used was the
built in search I would use another tool to be double sure. Agent Ransack
is free and although the web site doesn't mention Vista it runs on this
Vista Ultimate installation with no problems. It doesn't require admin
privileges to run.
http://www.mythicsoft.com/agentransack/
With the entry unchecked from msconfig you can now delete it. Run regedit
and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Msconfig\startupfolder
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg
The item you unchecked should be listed in one of these. Delete the entry.
--
Rock [MS-MVP User/Shell]