See if you have any other drivers in there?
--
http://www.goldwatches.com/watches.asp?Brand=39
"Ken W" <KenW@discussions.microsoft.com> wrote in message
news:712AFF93-485E-485F-B55E-D444A7CFA82B@microsoft.com...
> We have just finished deploying an initial Enterprise Image of Vista
> Enterprise with Symantec AV 10.2, without any issues with sysprep. I can
> not
> speculate a reason for your issue but it may not be SAV.
> --
> K. Willey
>
>
> "MitchW" wrote:
>
>> Hello,
>>
>> I have an image that works fine until I add the Enterprise Edition of
>> Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to
>> capture
>> the image I get the error "A fatal error occured while trying to sysprep
>> this machine". Once the system reboots it displays the usual "Please wait
>> a
>> moment while Windows prepares to start for the first time." then I get
>> "Windows could not complete the installation. To install Windows on this
>> computer, restart the installation."
>>
>> I know the issue is with Symantec AntiVirus, but does anyone have a
>> solution
>> other than to leave it out of the image?
>>
>> thanks,
>> mitch
>>
>