"Rock" <Rock@nospam.net> wrote in message
news:u5ZmkhGuHHA.3640@TK2MSFTNGP05.phx.gbl...
> "John Hanley" <jphanley@ix.netcom.com> wrote
>
> <snip>
>
>> I think I have finally resolved my Vista sleep problem. My solution path
>> was:
>>
>> -my HP Pavilion Vista system did sleep properly between May 25th (when I
>> bought it) and June 13th; after that it began either not going to sleep
>> or
>> not waking from sleep.
>>
>> -on June 13th I had attempted to install software to run my HP Scanjet
>> 3970
>> from a CD in drive E: I thought I had verified that the hardware and
>> software would run on Vista, but evidently I was wrong; the scanner
>> software
>> appeared to partially install, but not completely; I subsequently
>> uninstalled the programs.
>>
>> -I realized later that one artifact of the abortive installation
>> remained, a
>> reference to a program called zzzhpsetup.exe
>>
>> -I found zzzhpsetup in the list of msconfig Startup tab items. After I
>> unchecked it, and did a reboot, the sleep function started to work ok.
>>
>> -zzzhpsetup did not show up in a full system search. Its msconfig Startup
>> Command column showed E:\Setup.exe and referenced
>> HKLM\SOFTWARE\Windows\CurrentVersion\Run in the registry; however, there
>> is
>> no recognizable item for zzzhpsetup in RegEdit. Google searches reveal
>> almost nothing about such a program, although it seems to show up in
>> peoples' HJT logs. I will just leave this item unchecked in the msconfig
>> startup list. I would like to remove it from the listing altogether, but
>> have not found a way to do this (since it does not show up in the
>> registry).
>>
>> -At this point, I have returned most of my Power Save options to the
>> default
>> values and the machine is sleep and waking normally. Obviously I don't
>> have
>> a cause and effect conclusion that zzzhpsetup was the source of the sleep
>> problem, but on circumstantial evidence, it seems likely.
>>
>> Thoughts from anyone would be welcomed.
>
> I'm glad you seem to have gotten it resolved. It's strange that an entry
> in msconfig referencing a non existent file ( the E: drive is the CD or
> DVD, right?) would cause a sleep problem.
>
> I'm not sure how you searched for the file, but if all you used was the
> built in search I would use another tool to be double sure. Agent Ransack
> is free and although the web site doesn't mention Vista it runs on this
> Vista Ultimate installation with no problems. It doesn't require admin
> privileges to run.
>
> http://www.mythicsoft.com/agentransack/
>
> With the entry unchecked from msconfig you can now delete it. Run
> regedit and navigate to:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Msconfig\startupfolder
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg
>
> The item you unchecked should be listed in one of these. Delete the
> entry.
>
> --
> Rock [MS-MVP User/Shell]
I did a further test (in the interest of the scientific method). I
re-enabled the pesky zzzhpsetup item in the msconfig startup items list.
Rebooted, tested for sleep function: you guessed it, the system slept and
woke just fine. Go figure; guess the problem is something else.
Interestingly, after the re-enable and reboot, zzzhpsetup appeared for the
first time in the registry. I then took a look around using Windows
Defender Software Explorer, and there was an entry in there for
E:\Setup.exe, as 'Publisher Not Available'. I used the Remove function in
WDSE and that entry is gone as well as my old friend zzzhpsetup in the
msconfig startup list. I rebooted, and the system goes to sleep and wakes
just fine. Will chalk this up to an unknown resolution I guess; but I am
glad I was able to get rid of the item by one means or another. Thanks for
your comments!
>