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Old 07-05-2007   #1 (permalink)
Goldie


 
 

Printer always offline

Hi - I recently set up a Brother MCF 665CW on a wireless network with
an HP laptop running on Vista. Initially everything worked fine but a
few days later (the next time someone tried to print) the laptop
showed that the printer was offline.

I have tried the following:
- made sure "use printer offline" was set (or whichever way around its
supposed to be; I did check this with Brother)
- pinged the printer successfully
- turned printer on and off
- disabled "enable bidirectional support"
- spent 1 hr 50 mins on the phone with Brother support and went
through everything with them that they could suggest
- uninstalled, reinstalled software and drivers

I think that's about it. Any suggestions would be much appreciated.
Thanks.

My System SpecsSystem Spec