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Old 07-07-2007   #2 (permalink)
freddy


 
 

RE: Quick ? Anyone heard of TV Tuner/MSFT Lifecam conflict?

Peter,

No, I've not heard of this situation before. Did this problem commence
after installing the ATI TV Wonder? If it did, then there likely is a
compatibility issue between the ATI application and the Lifecam software. At
least that's a logical connection.

If it were me, I'd reinstall the Lifecam software, simply as a last resort
to address the problem. If that fails, your guess is a good as mine.
Possible additional troubleshooting steps include contacting ATI Support
and/or Microsoft Support for additional information.

Information on how to contact Microsoft Support can be found at the
Microsoft website. This site is a user's group, composed of users, though
there are also plenty of experts here who contribute to helping others. Just
some thoughts for your consideration. Someone else may have an answer.
--
freddy


"Peter" wrote:

> Since I installed ATI's TV Wonder 650 Pro (which is Vista compatible & works
> a treat with Vista's Media Center) my Microsoft Lifecam VX6000 switches on
> in Vista (& XP) and only goes off if I open the Lifecam software and close
> it again. In Vista it additionally causes the lifetray.exe to fail at first
> boot up. Event viewer keeps telling me to update the drivers and they are
> already updated.
>
> --
> Peter
> Toronto, Canada
> XP Pro SP2 x 2 + Vista Ultimate
>

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