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Old 07-07-2007   #3 (permalink)
Peter


 
 

Re: Quick ? Anyone heard of TV Tuner/MSFT Lifecam conflict?

Started right after installing the TV Tuner. ATI deny all knowledge and it
really isn't so Earth-shattering that I want to open a ticket with
Microsoft. Been there before and it usually ends up not solved despite
dozens of emails back and forth.
I tried uninstalling Lifecam and reinstalling, no effect. Maybe with the
next driver update - if any, it might correct itself.
What annoys me is that the lifetray error, although it goads a prompt every
now and again to update the software, isn't reporting it to Microsoft
automatically, despite my settiungs to that end. I guess it doesn't think
it's important even though it's MSFT's own software.

--
Peter
Toronto, Canada
XP Pro SP2 x 2 + Vista Ultimate
"freddy" <fkirschen@tidalwave.net> wrote in message
news:723DB2C0-74DD-4EF4-9119-5FD8C6E01D80@microsoft.com...
> Peter,
>
> No, I've not heard of this situation before. Did this problem commence
> after installing the ATI TV Wonder? If it did, then there likely is a
> compatibility issue between the ATI application and the Lifecam software.
> At
> least that's a logical connection.
>
> If it were me, I'd reinstall the Lifecam software, simply as a last resort
> to address the problem. If that fails, your guess is a good as mine.
> Possible additional troubleshooting steps include contacting ATI Support
> and/or Microsoft Support for additional information.
>
> Information on how to contact Microsoft Support can be found at the
> Microsoft website. This site is a user's group, composed of users, though
> there are also plenty of experts here who contribute to helping others.
> Just
> some thoughts for your consideration. Someone else may have an answer.
> --
> freddy
>
>
> "Peter" wrote:
>
>> Since I installed ATI's TV Wonder 650 Pro (which is Vista compatible &
>> works
>> a treat with Vista's Media Center) my Microsoft Lifecam VX6000 switches
>> on
>> in Vista (& XP) and only goes off if I open the Lifecam software and
>> close
>> it again. In Vista it additionally causes the lifetray.exe to fail at
>> first
>> boot up. Event viewer keeps telling me to update the drivers and they
>> are
>> already updated.
>>
>> --
>> Peter
>> Toronto, Canada
>> XP Pro SP2 x 2 + Vista Ultimate
>>


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