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Old 07-09-2007   #2 (permalink)
Michael Solomon


 
 

Re: Webcam will not operate in any online chat rooms



"johnO" <johnO@discussions.microsoft.com> wrote in message
news:C8D12FD5-285E-4BCA-9383-8B46F638E200@microsoft.com...
>I just purchased an HP 8010y desktop, with Vista. I installed my old
>camera,
> Logitech Pro 4000 by going to the Logitech web site, and downloading the
> software for Vista. The camera worked from the desktop, but when I went
> into
> a chat room it would not work. In both MSN messenger and Yahoo messenger,
> it
> would show that the camera was broadcasting, but there would be no
> picture.
> In paltalk, it would give me an error message stating that no camera was
> detected and that I should check my USB port connection. From the
> desktop, I
> ran a diagnostic and camera was shown to be fully functioning. Thinking I
> may have a camera incompatible with Vista, I bought a new Logitech
> Communicate STX. I uninstalled the old camera and installed the new, and
> so
> far I have the same results.
>

You're entitled to tech support on the new camera. I'd contact Logitech
tech support.

--
Michael Solomon
Backup is a PC user's best friend
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