skycandy

Ok I tried that, it still wont work it just sits there and says "reading
Preferences" on the start up screen for photoshop. I haven't found any
relevent help answers on the forum either. Please help! thank You

"Adam Albright" wrote:

> On Mon, 9 Jul 2007 13:32:00 -0700, skycandy
> <skycandy@discussions.microsoft.com> wrote:
>
> >I have downloaded the applicable updates suggested by the windows alert, my
> >photoshop program ran fine for about 2 days, now it won't load and says the
> >application is not responding. Also when I try to go into any other picture
> >program it shuts itself down and says windows had to shut it down. This
> >computer is about 10 days old and came with vista, it is driving me crazy and
> >I could really use some help. I've tried all the suggested tips from adobe
> >and the FAQ solutions from windows. The program still will not load. It was
> >working great as of yesterday afternoon, then started this last night. Please
> >help. Thank You so much!
>
> If it only started happening and was working ok before then first
> thing I would try is a Restore Point which will return your system to
> the state it was in prior to the problem.
>
> Go to Vista's Help (from start button) type in Restore to learn more
> on how to select a Restore point and what's involved. You can also
> directly access what you need to do from the various help articles.
>
>
>
>