dean-dean

You could try this. Hold down Ctrl+Alt+Shift immediately after (or while)
launching PhotoshopElements. A prompt will ask if you want to delete the
preferences file. Click Yes.

You could also try right-clicking on your PhotoshopElements shortcut, going
to the Compatibility tab, and choose "Run this program in compatibility mode
for Windows XP SP 2" (Apply, OK).

"skycandy" <skycandy@discussions.microsoft.com> wrote in message
news:A2D5BFDC-9BCB-4756-A1DF-C0ED546BE72C@microsoft.com...
> Ok I tried that, it still wont work it just sits there and says "reading
> Preferences" on the start up screen for photoshop. I haven't found any
> relevent help answers on the forum either. Please help! thank You
>
> "Adam Albright" wrote:
>
>> On Mon, 9 Jul 2007 13:32:00 -0700, skycandy
>> <skycandy@discussions.microsoft.com> wrote:
>>
>> >I have downloaded the applicable updates suggested by the windows alert,
>> >my
>> >photoshop program ran fine for about 2 days, now it won't load and says
>> >the
>> >application is not responding. Also when I try to go into any other
>> >picture
>> >program it shuts itself down and says windows had to shut it down. This
>> >computer is about 10 days old and came with vista, it is driving me
>> >crazy and
>> >I could really use some help. I've tried all the suggested tips from
>> >adobe
>> >and the FAQ solutions from windows. The program still will not load. It
>> >was
>> >working great as of yesterday afternoon, then started this last night.
>> >Please
>> >help. Thank You so much!
>>
>> If it only started happening and was working ok before then first
>> thing I would try is a Restore Point which will return your system to
>> the state it was in prior to the problem.
>>
>> Go to Vista's Help (from start button) type in Restore to learn more
>> on how to select a Restore point and what's involved. You can also
>> directly access what you need to do from the various help articles.
>>
>>
>>
>>