"johnO" <johnO@discussions.microsoft.com> wrote in message
news:9EB71973-8ED4-4566-99AF-C92BD0A76A73@microsoft.com...
> Thanks Michael. I have contacted HP, Microsoft, Logitech, Paltalk and
> others. None seemed to have an answer for me. Each directed me to
> someone
> else. I followed each ones directions to no avail, but just as
> mysteriously
> as the problem was, it resolved itself on its own. I do not have a clue
> what
> or how, but the camera started working in chat out of the clear blue. Now
> I
> am just wondering when it will quit again out of the clear blue.
>
> "Michael Solomon" wrote:
>
>>
>>
>> "johnO" <johnO@discussions.microsoft.com> wrote in message
>> news:C8D12FD5-285E-4BCA-9383-8B46F638E200@microsoft.com...
>> >I just purchased an HP 8010y desktop, with Vista. I installed my old
>> >camera,
>> > Logitech Pro 4000 by going to the Logitech web site, and downloading
>> > the
>> > software for Vista. The camera worked from the desktop, but when I
>> > went
>> > into
>> > a chat room it would not work. In both MSN messenger and Yahoo
>> > messenger,
>> > it
>> > would show that the camera was broadcasting, but there would be no
>> > picture.
>> > In paltalk, it would give me an error message stating that no camera
>> > was
>> > detected and that I should check my USB port connection. From the
>> > desktop, I
>> > ran a diagnostic and camera was shown to be fully functioning.
>> > Thinking I
>> > may have a camera incompatible with Vista, I bought a new Logitech
>> > Communicate STX. I uninstalled the old camera and installed the new,
>> > and
>> > so
>> > far I have the same results.
>> >
>> You're entitled to tech support on the new camera. I'd contact Logitech
>> tech support.
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/Y
>>
Well, at least it is working now. If it stops in the future, check the
Event Viewer under Administrative Tools in Control Panel for corresponding
errors that appear at a time when you were attempting to use it for that
purpose as it might give a clue as to what's causing the problem.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org:
http://www.dts-l.org/