Ernie

OK. I uninstalled the device in question and rebooted. Windows found the
drive and installed the proper driver for same. I still cannot backup the
files using Windows One Live care backup? Is it possible that the burner
portion of the drive went bad? I mean it still can read a DVD that has a
program on it, but it keeps telling me there's no disc in the drive when I
use backup?

"freddy" wrote:

> Ernie,
>
> Here is what one other person posted about Vista backup not long ago:
>
> "I could be wrong, but I think Windows Backup has some problems of its own.
> I'm trying out the Windows Live One Care, which has a backup program very
> similar to the Vista backup program (I expect using some of the same code),
> and I have lots of problems with the program not recognizing DVD disks that
> it made and verified. It will then say the disk isn't in the drive or isn't
> a valid backup disk. Of course, this is a slightly different type of error,
> but it is possible your drive is fine but the backup program is just not
> working correctly."
>
> Maybe that's the problem. However, how does that explain the fact that
> other burners don't work on your system? Is there more to this than meets
> the eye? I'll do some more looking around.
> --
> freddy
>
>
> "Ernie" wrote:
>
> > Burner/Player will read DVDs that are already written to, but will not
> > recognize that there is a blank disc in the burner. Windows Media Player
> > won't burn either. Device manager says the burner is OK?
> >
> > "freddy" wrote:
> >
> > > Ernie,
> > >
> > > Does the drive work while using some other burner application? (Windows has
> > > a built-in burning capability. Also, Windows Media Player can burn.) If it
> > > does work, then the problem is between the backup program and the drive
> > > and/or the media. Perhaps the backup feature doesn't recognize the media.
> > > Try a different brand of disk. Post back of your conclusion.
> > > --
> > > freddy
> > >
> > >
> > > "Ernie" wrote:
> > >
> > > > Samsung burner has been working for 3 months plus under Vista Business. Today
> > > > I tried to do a backup with Windows One Live Care and the burner keeps saying
> > > > there is no media in the drive?