View Single Post
Old 07-14-2007   #5 (permalink)
Fabien


 
 

Re: Intellitype & Dell laptop keyboard problem

Hi Freddy,

Thanx for your answer.

Yep, nothing helped, it looks like a real incompatibility between Dell
bultin keyboard and Intellitype.

I might have to contact MS on this one, but in my country, they are such a
pain... anyway... thanx ;-)

Regards

--
Fabien

"freddy" <fkirschen@tidalwave.net> a écrit dans le message de groupe de
discussion : 555A0A88-ADDC-41E7-BE81-360F1A310EA4@microsoft.com...
> Fabien,
>
> In addition, here is a Microsoft troubleshooting guide for wireless
> desktop:
>
> http://support.microsoft.com/default.aspx/ph/8506
>
> The guide may not fit your situation exactly, but perhaps it will provide
> some idea on how to proceed.
>
> Here is another troubleshooting guide:
>
> http://support.microsoft.com/default.aspx/kb/258826
>
> Problems such as you are having typically are caused by driver issues,
> likely some incompatibility problems with the system. If updating drivers
> and
> completing the indicated troubleshooting steps don't resolve your issues,
> try
> contacting the official Microsoft Support. This forum is a user's group
> comprised mostly of users who get together to help each other. While there
> are experts that contribute information here, the official Microsoft
> Support
> may have a different approach. Who knows.
> --
> freddy
>
>
> "Fabien" wrote:
>
>> Hi all,
>>
>> I've got a problem with my Dektop Elite keyboard and my inspiron 9300
>> keyboard. This problem is not specificaly related to Vista, I also
>> uncounter
>> it under XP. I've also noticed this problem on other MS keyboards, so I
>> nothing this is more a general problem.
>>
>> Here I go :
>> 1. Plug a MS keyboard on an Inspiron 9300
>> 2. Install Intellitype 6.1 (latest version available, but the problem
>> existed on the older versions)
>> 3. Once installed, use the Inspiron Fn keys.
>>
>> Here is what happened :
>> For the general Fn Keys (mute, vol. up, vol down) it work flowlessy. But
>> after pressing certain keys, the nightmare begin.
>>
>> Using the MsKey.exe tool, I've been able to see what's going on...
>>
>> Fn + F3 (Show battery) -> Intellitype interprete it as "redo"
>> Fn + F8 (toggle screen) -> Zoom +
>> Fn + F10 (Open CD Tray) -> Alt + Tab
>> Fn + Down (Brightness down) -> Messenger key
>>
>> More problematic, after pressing the shortcut, the make event is well
>> received by the MSKey.exe tool, but the break event is never called, so
>> this
>> mean the shortcut stay activ.
>>
>> I customized my commands.xml file so I could disable the Zoom + feature
>> and
>> disabled the messenger key, but my question is :
>> Is MS aware of this problem, and is their something they could do to
>> correct
>> this incompatibility problem ?
>>
>>
>> Regards
>>
>> --
>> Fabien
>>
>>

My System SpecsSystem Spec