Willraine

I had the same problem with Ultimate. Bought a Gateway system with Home
Premium & a trial version of Office 2007. Bought the Ultimate upgrade & the
Student/Teacher of office 2007. I could preview text (.TXT) files but no
office related files. I contacted Microsoft and spent 4+ hours with them
this morning to no avail. They are still looking into it.

Didn't want to wait for them so continued troubleshooting myself. I
COMPLETELY REMOVED OFFICE (I thought) and after reboot manually removed
remnants of office program related files. (Did a search from windows
explorer for "office." It showed document files as well. I DELETED ALL
PROGRAM RELATED FILES, including start menu & desktop shortcuts. I, then
rebooted again.

After restart (just for kicks), I reopened the Programs & Features option of
Control Panel and to my chagrin discovered a version of office still
installed. (It was Office student/teacher.) My guess is that the first
uninstall removed only the original trial version (which I thought was
overwritten by the student/teacher upgrade.) I ran the uninstall again.

After restart, I ran "Disk Cleanup" & "Disk Defragmenter" to ensure a clean
system. I, then, rebooted and reinstalled Office 2007. IT WORKED
IMMEDIATELY. I can NOW PREVEIW ALL FILES within office and windows explorer.

Hope this helps. THE PREVIEW DOES WORK WITH VISTA ULTIMATE!!! Microsoft is
supposed to call me back on their progress tomorrow. I will post what they
say. Maybe they will come out with some kind of patch??????!!!!!

"BBA" wrote:

> I am using Vista Ultimate. I am unable to preview any office document (Word,
> Excel, Powerpoint 2003 or 2007) in the preview pane. I have the preview pane
> opened from organize->layout->Previewpane. I have also checked on the "show
> preview handlers" under the folder properties. Can anybody help?
> --
> BBA