I did disable the antivirus sotware.. it did not work. and I had tried all
other buttons including compact and repair as well as clean files. all other
buttons work the clear outbox button is still giving me the same error
message..
I was on the phone with gateway for 2 hours last night and got nowhere.
They did have me go into task manager and end program on winmail.exe. It did
not help. They could not help me.. neither could microsoft... they did not
want to talk to me since my software was pre-installed at gateway. Best buys
"geek squad" also tried.. but had no idea how to fix the problem. So.. I
have a brand new computer that I cannot use .. I am very frustrated. Any
other ideas? please let me know
"Steve Cochran" wrote:
> Disable your antivirus software and try it again. Also try the compact and
> repair buttons first.
>
> steve
>
> "AK" <AK@discussions.microsoft.com> wrote in message
> news:B76B2E69-9BD4-4B2D-AB6E-5CDED2F372B1@microsoft.com...
> >I have the same problem.
> > I have an e-mail stuck in my outbox that is preventing me from sending out
> > e-mails..
> > I have tried everyting.
> > I even downloaded the WMUTil file and tried to clear the outbox.. but got
> > an
> > error message "unable to access database"
> > what am I doing wrong??
> >
> > please help
> > AK
> >
> > "Gary VanderMolen" wrote:
> >
> >> For a stuck message in the outbox, use the Clear Outbox function
> >> of WMUtil: http://www.oehelp.com/WMUtil
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Website for unsent messages"
> >> <Websiteforunsentmessages@discussions.microsoft.com> wrote in message
> >> news:F272CC71-395C-43E0-A306-ACEE60956E0C@microsoft.com...
> >> > I'm still unable to send messages out, I can receive, but I can't send
> >> > out,
> >> > they get stuck in my outbox and when I select send/receive option,
> >> > nothing
> >> > happens. Recipients are not getting my emails. Please help
> >> >
> >> > Thank you
> >>
> >>
> >>
>