
Quote: Originally Posted by
AK
I did disable the antivirus sotware.. it did not work. and I had tried all
other buttons including compact and repair as well as clean files. all other
buttons work the clear outbox button is still giving me the same error
message..
I was on the phone with gateway for 2 hours last night and got nowhere.
They did have me go into task manager and end program on winmail.exe. It did
not help. They could not help me.. neither could microsoft... they did not
want to talk to me since my software was pre-installed at gateway. Best buys
"geek squad" also tried.. but had no idea how to fix the problem. So.. I
have a brand new computer that I cannot use .. I am very frustrated. Any
other ideas? please let me know
Ak,
Double check the instructions at the link below for Steve's program. If it is the same as what you did, then do the "To Reset Windows Mail" section at the same link.
Windows Mail problems
Hope this helps,
Shawn