If all else fails, you can always replace the email program.
Windows Live Mail:
http://get.live.com/betas/maildesktop_betas
Gary VanderMolen
"AK" <AK@discussions.microsoft.com> wrote in message news:EE8EFDA6-6C30-4CEC-8C01-BB87AC12F22A@microsoft.com...
>I did disable the antivirus sotware.. it did not work. and I had tried all
> other buttons including compact and repair as well as clean files. all other
> buttons work the clear outbox button is still giving me the same error
> message..
> I was on the phone with gateway for 2 hours last night and got nowhere.
> They did have me go into task manager and end program on winmail.exe. It did
> not help. They could not help me.. neither could microsoft... they did not
> want to talk to me since my software was pre-installed at gateway. Best buys
> "geek squad" also tried.. but had no idea how to fix the problem. So.. I
> have a brand new computer that I cannot use .. I am very frustrated. Any
> other ideas? please let me know
>
> "Steve Cochran" wrote:
>
>> Disable your antivirus software and try it again. Also try the compact and
>> repair buttons first.
>>
>> steve
>>
>> "AK" <AK@discussions.microsoft.com> wrote in message
>> news:B76B2E69-9BD4-4B2D-AB6E-5CDED2F372B1@microsoft.com...
>> >I have the same problem.
>> > I have an e-mail stuck in my outbox that is preventing me from sending out
>> > e-mails..
>> > I have tried everyting.
>> > I even downloaded the WMUTil file and tried to clear the outbox.. but got
>> > an
>> > error message "unable to access database"
>> > what am I doing wrong??
>> >
>> > please help
>> > AK
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> For a stuck message in the outbox, use the Clear Outbox function
>> >> of WMUtil: http://www.oehelp.com/WMUtil
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Website for unsent messages"
>> >> <Websiteforunsentmessages@discussions.microsoft.com> wrote in message
>> >> news:F272CC71-395C-43E0-A306-ACEE60956E0C@microsoft.com...
>> >> > I'm still unable to send messages out, I can receive, but I can't send
>> >> > out,
>> >> > they get stuck in my outbox and when I select send/receive option,
>> >> > nothing
>> >> > happens. Recipients are not getting my emails. Please help
>> >> >
>> >> > Thank you
>> >>
>> >>
>> >>
>>