The KB article has been removed.
My Dell is only 10 months old and Dell seems to have no idea what to do or
even that the missing driver issue exists.
Is there reason to think replacing the DVD will overcome the missing driver
problem?
Is there reason to hope the KB article will be updated and made available
again?
kblaine
"Peter Foldes" wrote:
> Is it a new clean install or an Upgrade install ??
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Jake" <Jake@discussions.microsoft.com> wrote in message news:115D63DA-317A-458B-8DC8-2D23FBC73E46@microsoft.com...
> >
> >
> > "Peter Foldes" wrote:
> >
> >> Jake
> >>
> >> Try the fix in the below MS-KB and see if the drives will show and work after
> >>
> >> http://support.microsoft.com/default...EN-US%3B320553
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> "Jake" <Jake@discussions.microsoft.com> wrote in message news:6D1E3774-6DB8-4D5F-ABAA-D8D5CE5F908D@microsoft.com...
> >> > While trying to install vista home premium on a machine I am currently
> >> > building, I am given a error that device drivers for my LG GSA-H62NK cd/dvd
> >> > drive are missing. I have already contacted LG and was told that the drive is
> >> > plug and play and that it should be compatible with drivers already loaded.
> >> > I've also tried downloading similar drives off the LG site, but vista will
> >> > not recognize them off the cd I burned them onto.
> >>
> > Thanks for replying so quickly. The solution in the link did not work
> > because all the situations assume that windows is installed already. I am not
> > able to get past the very beginning of the install.
>