Gary VanderMolen

Thanks for the feedback.

Gary VanderMolen

"Botany Bay" <BotanyBay@discussions.microsoft.com> wrote in message news:AFFF9184-A23F-4353-97A4-D0CC2374E460@microsoft.com...
> Gary,
> Thanks for all your help. I created the new account and that got a new email
> through. Apparently I had an email stuck in the outbox that appeared to be
> blocking all outgoing messages. Winmail sent the message on the new account
> but did not send the messages from the old account. I was able to delete all
> emails in the outbox except one. I used the WMutil by Stephen L. Cochran to
> clean out the inbox http://www.oehelp.com/WMUtil/ . That seems to have solved
> the problem. I don't know how that one message got corrupted (McAfee?) but I
> went ahead and uninstalled the antivirus anyway. Again, thanks for
> assistance.
>
> "Gary VanderMolen" wrote:
>
>> Afterwards, verify and correct (if necessary) the Outgoing
>> mail server port number; it should be port 25. You can
>> check this by going to Tools, Accounts, select the account,
>> Properties, Advanced.
>> If Windows Mail still can't send, you may have to recreate
>> that account from scratch, then delete the old account.
>>
>> Once your email is working again, download and install a
>> compatible antivirus, such as the free version of Avast:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> Gary VanderMolen
>>
>>
>> "Botany Bay" <BotanyBay@discussions.microsoft.com> wrote in message news:6271EA92-15D5-43DC-94F7-1398F52C883D@microsoft.com...
>> > Thanks very much. Will I need to do anything else, system restore, or fiddle
>> > with Windows Mail settings, after uninstalling the antivirus?
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> The Port: 0 error is a dead give-away of damage from an invasive
>> >> antivirus program. Disabling McAfee is not sufficient. You must
>> >> completely uninstall it.
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Botany Bay" <BotanyBay@discussions.microsoft.com> wrote in message
>> >> news:64CF1ADA-436C-4FA9-9386-AAF7A3574F3D@microsoft.com...
>> >> > Can no longer send email. worked find for 3 months. Receive this error
>> >> > message: An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL):
>> >> > No, Error Number: 0x800C013E. What's odd is that it shows Port: 0. Outgoing
>> >> > mail should be Port: 25.
>> >> > I Have disabled email scanning and firewall in McAfee.
>> >> > did a System Restore to 3 weeks earlier did not correct problem.
>>
>>
>>