Marcus

When I try to open a support incident by email, it says the PID is invalid. I
have not had Vista activated 90 days yet, but it won't let me enter an email
request for help. The OEM is not on the list for help either. I'm frustrated
again. Any ideas?

"Russ Valentine [MVP-Outlook]" wrote:

> Opening a support incident is the best way. Should be free within the first
> 90 days, and this is definitely a problem they should be acknowledging and
> fixing ASAP.
> --
> Russ Valentine
> [MVP-Outlook]
> "Marcus" <Marcus@discussions.microsoft.com> wrote in message
> news:3B9A09FB-1006-414A-925B-ED0073FBB8F7@microsoft.com...
> > There are no answers except in purchasing a new Fax Server software
> > package
> > from a Third Party source. This seems a bit excessive, since all my other
> > mahines in the office work fine without Vista, and can connect to the Fax
> > server. Where do I complain to Microsoft again?
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Known issue on Vista. Apparently Microsoft has no solutions. Have you
> >> asked
> >> in an SBS group to see if any end users have figured out a solution? Make
> >> sure you post your path statements and configuration steps used when you
> >> do.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Marcus" <Marcus@discussions.microsoft.com> wrote in message
> >> news:26E2249A-A903-4F52-97BC-909040E2B4BA@microsoft.com...
> >> >I have Vista Business on a new machine. I am able to Install the Shared
> >> >Fax
> >> > from my netowrk search of printers. But, I am unable to access the
> >> > SharedFax
> >> > accounts or use the Shared Fax Wizard present on my XP machines, or on
> >> > my
> >> > Windows 2000 machines. The server is a Windows Small Business Edition
> >> > 2000.
> >> > When the Windows Fax and Scan program appears, it says the Fax accounts
> >> > are
> >> > unavailable. When I set the Fax Account to the Server, it Disconnects,
> >> > and
> >> > I
> >> > get an error that says "hardware error" now. All other machines on the
> >> > network run the SHaread Fax without problems. This is my only Vista
> >> > machine.
> >>
> >>
> >>
>
>
>