Russ Valentine [MVP-Outlook]

Also, if your OS was licensed by an OEM, they will be your only recourse as
far as I know.
--
Russ Valentine
[MVP-Outlook]
"Marcus" <Marcus@discussions.microsoft.com> wrote in message
news:1902E282-5186-4191-B397-BE94CF8F105E@microsoft.com...
> When I try to open a support incident by email, it says the PID is
> invalid. I
> have not had Vista activated 90 days yet, but it won't let me enter an
> email
> request for help. The OEM is not on the list for help either. I'm
> frustrated
> again. Any ideas?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Opening a support incident is the best way. Should be free within the
>> first
>> 90 days, and this is definitely a problem they should be acknowledging
>> and
>> fixing ASAP.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Marcus" <Marcus@discussions.microsoft.com> wrote in message
>> news:3B9A09FB-1006-414A-925B-ED0073FBB8F7@microsoft.com...
>> > There are no answers except in purchasing a new Fax Server software
>> > package
>> > from a Third Party source. This seems a bit excessive, since all my
>> > other
>> > mahines in the office work fine without Vista, and can connect to the
>> > Fax
>> > server. Where do I complain to Microsoft again?
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Known issue on Vista. Apparently Microsoft has no solutions. Have you
>> >> asked
>> >> in an SBS group to see if any end users have figured out a solution?
>> >> Make
>> >> sure you post your path statements and configuration steps used when
>> >> you
>> >> do.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Marcus" <Marcus@discussions.microsoft.com> wrote in message
>> >> news:26E2249A-A903-4F52-97BC-909040E2B4BA@microsoft.com...
>> >> >I have Vista Business on a new machine. I am able to Install the
>> >> >Shared
>> >> >Fax
>> >> > from my netowrk search of printers. But, I am unable to access the
>> >> > SharedFax
>> >> > accounts or use the Shared Fax Wizard present on my XP machines, or
>> >> > on
>> >> > my
>> >> > Windows 2000 machines. The server is a Windows Small Business
>> >> > Edition
>> >> > 2000.
>> >> > When the Windows Fax and Scan program appears, it says the Fax
>> >> > accounts
>> >> > are
>> >> > unavailable. When I set the Fax Account to the Server, it
>> >> > Disconnects,
>> >> > and
>> >> > I
>> >> > get an error that says "hardware error" now. All other machines on
>> >> > the
>> >> > network run the SHaread Fax without problems. This is my only Vista
>> >> > machine.
>> >>
>> >>
>> >>
>>
>>
>>