It is the all in one printer MP180. The problem is my computer does not seem
to recognise the usb ports. I can install the software not a problem but the
computer can not find the driver. When I plug the USB cable in windows is
unable to do a generic install to run the usb port to the printer. I.E the
computer does not understand that the printer has been installed connected
and turned on. If you go to the print que it says that it is printng but the
cannon software says that it is off line?
Any suggestions
"Ian Betts" wrote:
> I looked at Cannon printers site and cannot find an mp180 are you sure this
> is the model.
>
> --
> Ian
>
> "misty73" <misty73@discussions.microsoft.com> wrote in message
> news:16485C1D-2343-4CB3-9CA2-D43C1735A830@microsoft.com...
> > The printer model is cannon mp180. I have down loaded and installed the
> > vista compatible driver. I have also spoken to Cannon multiple times
> > (installed and uninstalled multiple times the printer driver but same
> > result.
> > (I originally had a lexmark and had the same problem so i upgraded to
> > cannon). I keep getting an error to install the driver for my USB
> > receivers
> > (x4) and to down load the driver for the printer. I have looked at the
> > device manager and according to the device manager all my drivers are up
> > to
> > date, but I still get the same message to down load the driver for the usb
> > port. Windows is unable to down load the driver for the usb port for the
> > printer and remember that the driver software has been down loaded and
> > installed. I am so frustrated. ah!
> >
> > "Bob J" wrote:
> >
> >> You have not stated which model printer you have, unless it is one of the
> >> very latest you will need to install Vista compatible drivers.
> >> In device manage > printer Properties >select to reinstall driver , also
> >> carry out the same action for you USB.
> >> Click on link for inst'ns:
> >> http://windowshelp.microsoft.com/Win...2c6441033.mspx
> >> With the USB have you tried unplugging and then reinsert?
> >> --
> >> Regards
> >> Bob J
> >> If advise given from anyone, solves problem or not, or if solved from
> >> another source,post back & let us know.
> >> Then we all benefit.
> >>
> >>
> >>
> >> "misty73" wrote:
> >>
> >> > I have bought a cannon vista certified printer. When I install the
> >> > printer
> >> > driver it will work, however when I turn off my computer and try to
> >> > print
> >> > anyhting i get a error message saying to dowen load and install the
> >> > driver
> >> > software. I also get a message saying to down load the drivers for my
> >> > usb
> >> > hubs. I never had yhis problem with XP. Can anyone help?
> >