In Start Menu\Programs\Accessories, click on Run. Copy and Paste this in
the Run box:
C:\Program Files\Windows Mail
Click OK. Does the folder open? In that folder, is there a (hidden,
system) file called desktop.ini? Normally there shouldn't be one in this
particular folder (a desktop.ini may be needed in other folders, however, so
don't make assumptions here). Delete the desktop.ini in that folder if
there is.
Do you have a program on your computer from the ArcSoft company , such as
those listed here
http://www.arcsoft.com/support/downl...ad_patches.asp , or a program
seen elsewhere on their site? If you do, does the program add a context
menu item when you right-click a folder, especially, or right-click a file?
As far as "thumbnail path", the path would be the same for all folders; the
Windows Mail folder is not anything special in that respect, and should have
no special icon. If you sort your folders by Date Modified, does the
Windows Mail folder crash Explorer, or does another folder take its place?
My suspicion is that you have a 3rd party shell extension problem.
"JasonH" <JasonH@discussions.microsoft.com> wrote in message
news:0E54B2D1-B6C8-4B49-82E5-454E52194F35@microsoft.com...
> Okay, now after deleting my thumbnails, I can't get C:\Program Files to
> stop
> crashing when I scroll down to the Windows Mail folder icon with dynamic
> icons/thumbnails enabled. I can't change the Windows Mail folder icon to
> anything else that stays. And I keep getting the same error:
>
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: ArcSpl.ax
> Fault Module Version: 2.4.1.12
> Fault Module Timestamp: 41a4a24c
> Exception Code: c0000094
> Exception Offset: 00002305
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: d6aa
> Additional Information 2: 550813108d42c370043e28bb37aac5af
> Additional Information 3: d6aa
> Additional Information 4: 550813108d42c370043e28bb37aac5af
>
>
> I want to stress this: I can't even have the C:\Program Files\Windows Mail
> FOLDER on my screen (in any kind of thumbnail/dynamic icon view) without
> crashing Windoes Explorer. This is absolutely ridiculous, Microsoft.
> Patch
> this nonsense or let us uninstall Windows Mail.