BurrWalnut

The removal tool works but firstly you must stop all McAfee programs from
running.

"technerd" wrote:

> McAfee security system, which came with my computer, is causing all kinds of
> problems with my email, so I am trying to uninstall it to replace it with
> something else, like Avast or AVG. However, after using computer's Add/remove
> program, followed by the removal tool from McAfee, I get an error message
> saying, 'Cleanup Failed. Cleanup is already running.'
> Initially, McAfee's helpline told me to uninstall and reinstall McAfee and
> that would solve my problems but it only made them worse. (This was after
> walking me thru a zillion other steps, wasting my entire morning and ruining
> my day!)
> McAfee told me I should just use their removal tool, not Add/Remove to
> uninstall and they also sent me a link to reinstall.
> So now I am trying to get rid of McAfee altogether and have not tried
> Add/Remove, only the removal tool they sent me, but I get that 'cleanup
> failed' error message. Help! What should I do now?