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Re: removing mcafee
Make sure MacAfee is not running and the email integration is disabled. Also try deleting in Safe mode using the tool they supplied
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Peter
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"technerd" <technerd@discussions.microsoft.com> wrote in message news:0B04C412-EC91-4992-B62B-BCE4FF32B722@microsoft.com...
> McAfee security system, which came with my computer, is causing all kinds of
> problems with my email, so I am trying to uninstall it to replace it with
> something else, like Avast or AVG. However, after using computer's Add/remove
> program, followed by the removal tool from McAfee, I get an error message
> saying, 'Cleanup Failed. Cleanup is already running.'
> Initially, McAfee's helpline told me to uninstall and reinstall McAfee and
> that would solve my problems but it only made them worse. (This was after
> walking me thru a zillion other steps, wasting my entire morning and ruining
> my day!)
> McAfee told me I should just use their removal tool, not Add/Remove to
> uninstall and they also sent me a link to reinstall.
> So now I am trying to get rid of McAfee altogether and have not tried
> Add/Remove, only the removal tool they sent me, but I get that 'cleanup
> failed' error message. Help! What should I do now?
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