There are two types of activation... Multiple Access Key (MAK) and Microsoft
Key Service (MKS). The key you tried to use suggests that it's a MKS type
key. Your computer was contacting the DNS to find the MKS service on your
network. The response tells me that the DNS server your computer is using is
not holding a service record for the MKS service. Volume License key, you
say? Yep, that sounds like that might be what's happening.
http://technet.microsoft.com/en-us/l.../bb490211.aspx
"dba-tamuk" wrote:
> I got some Indian guy, and after I told him it was Volume License, he tried
> to transfer me to another department and it failed giving an error code of
> SB98: The call you are trying to make is outside of your area...
>
> Can anyone tell me what type of DNS request the SLUI program is doing?
> Am I the only that's having this two-teired issue of not being able to
> active online or get the numbers by using 'slui.exe 4'?
>
> Vista succesfully passed genuine advantage validation but can't activate. Is
> there a downloadable tool, such as the WGA Validation tool?
> [This, I really doubt, but it's worth asking...]
>
> I understand Microsoft's necessity for activation, but leaving customers in
> the dark about how activation works or what methods to troubleshoot should
> 'a', 'b' or 'c' issue arise is not consumer-friendly.
>
> Is there a packet-capture program compatible with Vista, so I can see what
> the DNS request is, and work from there?
>
>
> "Dave" wrote:
>
> > The US number is
> > 1-866-740-1256 (toll-free)
> >
> >
> >
> >
> > "dba-tamuk" <dbatamuk@discussions.microsoft.com> wrote in message
> > news:B6FB5F3E-8EAD-4E16-BB38-F244E84E651F@microsoft.com...
> > > Sorry, been a crazy day...
> > > I can't select a country to get a number, but if I press next, it gives me
> > > a
> > > number in Afghanistan to call...
> > > How can I find out the U.S. number and why can't I select a country?
> > >
> > > Thanks!
> > >
> > > "dba-tamuk" wrote:
> > >
> > >> Contacted my ISP, and they shunned me saying that this was a Microsoft
> > >> issue,
> > >> not their issue :| So, I could pay $139 bux for a 6-month or so
> > >> subscription
> > >> to Support+ or a one-time $99 fee [ATT/SBC]... All this just fix a simple
> > >> DNS
> > >> issue...
> > >>
> > >> I can do nslookup on www.google.com and reverse lookup on my i.p.
> > >> address,
> > >> so I don't understand what the DNS issue is with activation. The only
> > >> thing I
> > >> noticed, that might be an issue, is that I don't get an "authoritative
> > >> answer".
> > >>
> > >> The only other option would be to bring the box to work to activate it.
> > >>
> > >> Also, can anyone tell me why I can't select a country in the drop-down
> > >> box
> > >> for call-activation?
> > >>
> > >> Thanks!
> > >>
> > >>
> > >> "Jupiter Jones [MVP]" wrote:
> > >>
> > >> > Have you asked your IT department?
> > >> > Since you are attempting to activate Enterprise, that is where you
> > >> > should start.
> > >> >
> > >> > "If my ISP is blocking..."
> > >> > that sounds more like an ISP issue rather than Microsoft as you
> > >> > suggest.
> > >> >
> > >> > --
> > >> > Jupiter Jones [MVP]
> > >> > http://www3.telus.net/dandemar
> > >> > http://www.dts-l.org
> > >> >
> > >> >
> > >> > "dba-tamuk" <dbatamuk@discussions.microsoft.com> wrote in message
> > >> > news:136E027D-E54F-4892-8A88-B390B869D2AC@microsoft.com...
> > >> > > So, yeah... Obviously, I can't activate the 'ole Windows Vista. Yet
> > >> > > another
> > >> > > Micro$haft product with bugs in it.
> > >> > >
> > >> > > I tried online activation, which gives me the error code:
> > >> > > 0x8007232C
> > >> > > DNS request not supported by name server.
> > >> > >
> > >> > > How do I found out which name server it could possibly be!? Using
> > >> > > the name
> > >> > > server request seems a bit redundant. Why did they opt for a DNS
> > >> > > request,
> > >> > > instead of using a static server?
> > >> > >
> > >> > > Second: I tried 'slui.exe 4' and no go... The drop-down box stays
> > >> > > gray with
> > >> > > 'Afghanistan' as the active selection. How can I bypass the locked
> > >> > > drop-down
> > >> > > box and get a number?
> > >> > >
> > >> > > If my ISP is blocking DNS requests, why should they trust someone
> > >> > > and allow
> > >> > > that traffic, when it's obviously being blocked for security
> > >> > > reasons!?
> > >> > > Obviously, Micro$haft didn't think this one through.
> > >> >
> > >> >
> >