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RE: Issues with HP Printer after upgrading to Vista
I bought a new Gateway computer and Windows Vista cane on it. I have "no scan
options" on my HP 6310 aio. HP told me I needed a network. So I got a
wireless and the network cable to go with it that HP recomended. After 19
calls to HP and the patch disc that they sent me I still have "no scan
options" I think Windows Vista was a mistake on my part and I wish I had
never seen it. I need to scan documents to attorneys and I am dead in the
water. Can anyone offer some help I can understand? I am NOT a computer
wizzadr just a casual user.
"Hy" wrote:
> Last night I upgraded to Microsoft Vista. I have an Officejet 6310 All-in-One
> printer and am having trouble printing. I have the printer connected to my
> home network. When I send something to the printer, it will sometimes print
> the first page and then half of the second before quitting. I have played
> with the spooling settings and even tried printing directly to the printer. I
> can't even print a test page without it quitting after getting half of the MS
> logo printed. I have no problem printing from my XP computers that are
> attached to the same network. Anyone have any advice for me?
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