You didn't say which version of Vista you have.. the Home versions do not
include the Fax & Scan software that was included with XP. The Ultimate,
Business & Enterprise versions have the Fax & Scan software.
The HP software for my 6110 has not been updated to run on Vista, so I
downloaded and bought VueScan
www.hamrick.com
You can try it free.
"Mary Lou P" <Mary Lou
P@discussions.microsoft.com> wrote in message
news:7B0942D0-A5A3-460A-93A3-0253CDAEFBBC@microsoft.com...
>I bought a new Gateway computer and Windows Vista cane on it. I have "no
>scan
> options" on my HP 6310 aio. HP told me I needed a network. So I got a
> wireless and the network cable to go with it that HP recomended. After 19
> calls to HP and the patch disc that they sent me I still have "no scan
> options" I think Windows Vista was a mistake on my part and I wish I had
> never seen it. I need to scan documents to attorneys and I am dead in the
> water. Can anyone offer some help I can understand? I am NOT a computer
> wizzadr just a casual user.
>
> "Hy" wrote:
>
>> Last night I upgraded to Microsoft Vista. I have an Officejet 6310
>> All-in-One
>> printer and am having trouble printing. I have the printer connected to
>> my
>> home network. When I send something to the printer, it will sometimes
>> print
>> the first page and then half of the second before quitting. I have played
>> with the spooling settings and even tried printing directly to the
>> printer. I
>> can't even print a test page without it quitting after getting half of
>> the MS
>> logo printed. I have no problem printing from my XP computers that are
>> attached to the same network. Anyone have any advice for me?