"Kato Funagoshi" <Kato@discussions.microsoft.com> wrote in message
news
8FBE13F-5E58-4C68-8BEA-5F1793AEEFAA@microsoft.com...
>I recently purchased a HP Pavilion dv9000 and installed Microsoft Office
>Home
> and Student and the Upgrade to Genuine Windows Vista Ultimate (64-bit) on
> my
> compter. I found I have a problem when I try to attach a word document
> and
> send it to a friend - they cannot open it. I have re-saved the document
> in
> Word 97-2003 thinking it might be too new a version problem but when I try
> to
> e-mail these converted documents may computer at work or my friends cannot
> open them. I have Word 2003 at work. HP feels it is a ISP problem. What
> are your thoughts? I can send pictures with out problems.
> -Kato-
> At the foot of Mt. Fuji
>
If when you "SaveAs" you clicked the "Save as Type" drop list you can chose
what format is required from your work vesions or friends. They may be
different and not compatible with Vista files.
--
Ian