is this an all in one device provided by Road Runner? or did you buy
it?
is there a sticker on the bottom with a model number, etc.?
you should be able to log on to the router admin pages by opening a
browser and typing in
http://192.168.0.1
it's likely that the username is netgear or admin
and that the password is blank(empty) or password
who set this router up for you?
CA is most likely an AV or AV/firewall.
Are you using WPA2, WPA, or WEP (WEP is not secure at all and not
safe).
On Thu, 2 Aug 2007 14:44:01 -0700, Victoria
<Victoria@discussions.microsoft.com> wrote:
>Again, thank you for your help.
>
>I know that I use a netgear router. How would I locate the
>hardware/firmware information?
>
>For wireless security I use CA.
>
>"Barb Bowman" wrote:
>
>> that is one part of the info - you've got a wireless a/b/g/draft N
>> adapter
>>
>> also needed to know more about the wireless router you are using
>> manufacturer
>> hardware rev
>> firmware rev
>>
>> the UPnP test result you reported would not have an impact on
>> speed/connectivity per se. it could be a symptom of old firmware
>> that could be upgraded.
>>
>> so with the details in your router, we could check to see if there
>> is newer firmware, etc.
>>
>> what type of wireless security are you using?
>>
>> On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
>> <Victoria@discussions.microsoft.com> wrote:
>>
>> >Thanks for your help. I think this is what you need:
>> >
>> >Microsoft Windows [Version 6.0.6000]
>> >Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> >
>> >C:\Users\Victoria>ipconfig/all
>> >
>> >Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : Victoria-PC
>> > Primary Dns Suffix . . . . . . . :
>> > Node Type . . . . . . . . . . . . : Hybrid
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> >
>> >Wireless LAN adapter Wireless Network Connection:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
>> > Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
>> > IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
>> > Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> > Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
>> > Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
>> > Default Gateway . . . . . . . . . : 192.168.0.1
>> > DHCP Server . . . . . . . . . . . : 192.168.0.1
>> > DHCPv6 IAID . . . . . . . . . . . : 268440552
>> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> > 24.25.5.149
>> > NetBIOS over Tcpip. . . . . . . . : Enabled
>> >
>> >Ethernet adapter Bluetooth Network Connection:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Bluetooth Device (Personal Area
>> >Network)
>> > Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Ethernet adapter Local Area Connection:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
>> >Ethernet
>> > Controller
>> > Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
>> > DHCP Enabled. . . . . . . . . . . : Yes
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Tunnel adapter Local Area Connection* 6:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
>> >C3E}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
>> > Default Gateway . . . . . . . . . :
>> > DNS Servers . . . . . . . . . . . : 24.25.5.150
>> > 24.25.5.149
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> >Tunnel adapter Local Area Connection* 7:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
>> > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> > IPv6 Address. . . . . . . . . . . :
>> >2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
>> >rred)
>> > Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
>> > Default Gateway . . . . . . . . . : ::
>> > NetBIOS over Tcpip. . . . . . . . : Disabled
>> >
>> >Tunnel adapter Local Area Connection* 10:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
>> >BD8}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >Tunnel adapter Local Area Connection* 11:
>> >
>> > Media State . . . . . . . . . . . : Media disconnected
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . :
>> >isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
>> >361}
>> > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
>> > DHCP Enabled. . . . . . . . . . . : No
>> > Autoconfiguration Enabled . . . . : Yes
>> >
>> >C:\Users\Victoria>
>> >
>> >"Barb Bowman" wrote:
>> >
>> >> How are you connected to the Internet? What router (model, hardware
>> >> revision, firmware version)?
>> >>
>> >> What network adapter?
>> >>
>> >> Please post the output of ipconfig /all. to do this:
>> >>
>> >> start
>> >> programs
>> >> accessories
>> >> command prompt (right click and select run as administrator and
>> >> acknowledge the prompt)
>> >>
>> >> ipconfig /all [enter]
>> >>
>> >> click the icon on the menubar on the left and then edit, select all
>> >> (it will turn white)
>> >>
>> >> click the icon in the menubar again then edit, copy
>> >>
>> >> this copies to the clipboard.
>> >> paste into a reply
>> >>
>> >> On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
>> >> <Victoria@discussions.microsoft.com> wrote:
>> >>
>> >> >I'm having typical "local only" internet results. I'm "online" but way, way
>> >> >more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
>> >> >issue. Well, it is. Anyway, this is the result of my UPnP test:
>> >> >
>> >> >Test 5 - UPnP Support Test Not supported
>> >> >
>> >> >
>> >> >Result:
>> >> >The operating system is Windows Vista
>> >> >The firewall is disabled
>> >> >UPnP is enabled by the firewall
>> >> >UPnP services are running
>> >> >UPnP Discovery is enabled
>> >> >Detecting Internet Gateway Devices on the network
>> >> >0 IGD(s) found
>> >> >Failed to find any Internet Gateway Devices
>> >> >
>> >> >What does this mean I need to do to fix this problem? I want to be online,
>> >> >connected to the web, with the tiny little globe on in my icon tray showing
>> >> >I'm online.
>> >> >
>> >> >Any help would be more than appreciated.
>> >> >
>> >> >Thanks!
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--
Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/