Harry Syme

"IAN" <IAN@discussions.microsoft.com> wrote in message
news:6EC1B3A5-06B1-4742-BC57-0D78B3797626@microsoft.com...
> Hi, I need some help, when I had XP and ran itunes I never had any
> problems,
> then I bought a new pc with Vista home premium. itunes would not run at
> all,
> I reactivated the vbscript, I udated directX, my Nvidia drivers, I deleted
> and reinstalled itunes and quicktime. I even upgraded to Vista Ultimate
> hoping it would work better than Vista HP did. I can open itunes but if I
> try
> to play a video it skips and then freezes then I get a blue screen with a
> memory dump. The same thing happens when I try to sync my ipod with
> itunes,
> it freezes and then memory dump.
> Windows maintenance says the error is from an antivirus program. I have
> Nortons Internet Security, and I have actually deactivated this and tried
> to
> work itunes without success. I am at my wits end I have downloads that I
> cannot even download into my ipod because of this.
> --
> Thanks, Ian

Are you using the vista itunes software? The xp version doesnt work on
vista!!!!