The Folders look different than the ones you gave me. I found the
AppData/Roaming folder, but only after going into the control panel, folder
options, view, and then selecting "show hidden folders". I went back and
deselected this after I was finished.
After that, I was able to see the AppData folder. The Protect folder had an
empty folder in it, but I was afraid to delete it until I get some work off
my desk (afraid of a computer crash). I hope MS could get a knowledge base
article up on this that worked in Outlook 2007 help. I think it is a way in
which the design of Outlook and Vista are working together to make a tough
problem to fix.
"Ronnie Vernon MVP" wrote:
> Craig
>
> Found this solution in another group.
>
> After much searching on these boards I've noticed that others were having
> this problem: Outlook 2007 would not save the password for your e-mail
> account.
> I had the problem and noticed that many others did as well.
> I have found a solution that worked for me.
>
> Go to C:\users\(username)\AppData\Roaming\Microsoft\Protect. Delete the
> Protect folder and it
> will eventually regenerate itself, all is well with Outlook now. All
> passwords are remembered.
>
> Let us know if this works for you.
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Craig" <Craig@discussions.microsoft.com> wrote in message
> news:0BBAF021-07FF-4EB5-9D28-A101AA687E8D@microsoft.com...
> > Hi,
> >
> > I am having problems with Outlook 2007 failing to save passwords. I am
> > also
> > running 32 bit Vista. The problem began suddenly.
> >
> > I have the "remember passwords" boxes checked in my account settings.
> > Both
> > "remember password" boxes are checked for the "login information" and
> > "outgoing server settings". So, that is not the problem.
> >
> > There is a knowledge base article on this for XP and earlier versions of
> > Outlook.
> >
> > http://support.microsoft.com/Default.aspx?id=290684
> >
> > I tried to apply the XP version of the article and I was unable to
> > complete
> > it. I signed on as adminstrator. Yet, when I got to the following
> > steps.
> >
> > 6. Click Advanced. Then, verify that the user who is currently logged on
> > is
> > selected, that Full Control is listed in the Permissions column, and that
> > This Key and Subkeys is listed in the Apply to column.
> > 7. Click to select the Replace permission entries on all child objects
> > with
> > entries shown here that apply to child objects check box.
> > 8. Click Apply, and then click Yes when you receive a prompt to continue.
> > 9. Click OK two times.
> >
> > I clicked "replace all inheritable permissions". Then, I clicked the
> > "apply". This gave me a "do you wish to continue" screen. Clicking
> > yes,
> > I then recieved a "registry key could not set security in the key selected
> > or
> > some of its subkeys".
> >
> > Unable to delete the registry settings in the article, I have reached a
> > dead
> > end.
> >
> > I have read that this is a bug that Microsoft cannot repair. Is this true?
> > And if not, what is the solution? I don't want to get a new email
> > program, unless I must.
> >
> > Thanks.
> >
> > Craig
> >
> > (email: centvagentleman@yahoo.com).
>