Per the KB article, I disabled all non-Microsoft services and rebooted.
(There was very little there except for the antivirus program.)
I then tried running chkdsk with various combinations of /f, /r and /x, and
I got the following results:
/f No text screen came up
/r The screen with the error message re "direct
access" came up
/x No text screen came up
/f /x No text screen came up
/r /x The screen with the error message re "direct
access" came up
Do you know of anything else that I should be looking for if the problem is
not attributable to a boot-loading third-party service or driver, which
should have shown up on the Autoruns scan?
Thanks for all of your time and effort.
"Rick Rogers" wrote:
> Hi,
>
> There's this: http://support.microsoft.com/kb/555484
>
> And as well some disk utilities make system changes that are not undone when
> they are uninstalled. You might try running chkdsk /x to force dismounting.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley@discussions.microsoft.com> wrote in message
> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> > What do you mean by "disk management software"? How does it cause this
> > issue, and how do you undo the damage?
> >
> > There was a recent update to Norton Antivirus 2007, but I have uninstalled
> > the program and installed AVG Free, and I still have the same problem.
> > Another possibility would be a rootkit scanner called gmer that I tried
> > out
> > recently. After it caused my computer to freeze, I uninstalled it. I
> > have
> > searched the registry and the file system for any lingering traces of the
> > program and found nothing. I have also run Autoruns, and I saw nothing on
> > the list of what was loading at start-up that struck me as unusual.
> >
> >
> >
> > "Rick Rogers" wrote:
> > .
> >> Hi,
> >>
> >> AV programs are not the only problems, any disk management software can
> >> cause this issue. In addition, an update to your existing AV and security
> >> software can cause the issue (have you done any prior to this problem
> >> beginning?).
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >I have already tried disabling my antivirus progam before setting up the
> >> > scan, and it made no difference - the scan would not run. Besides,
> >> > when
> >> > chkdsk was working, it ran without regard to whether the antivirus
> >> > program
> >> > was running.
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> Do you have any boot time antivirus scanners running?
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> > The error message comes up AFTER the scan has been requested and
> >> >> > scheduled
> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> >
> >> >> >> Hi,
> >> >> >>
> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> chkdsk
> >> >> >> to
> >> >> >> run
> >> >> >> a full check. Normally, one is prompted for it to be completed on
> >> >> >> the
> >> >> >> next
> >> >> >> reboot, does this not occur for you?
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> > The chkdsk utility will no longer run. Instead, I get this error
> >> >> >> > message:
> >> >> >> > "cannot open volume for direct access." I found some old KB
> >> >> >> > articles
> >> >> >> > indicating that this problem had come up under Windows XP and was
> >> >> >> > going
> >> >> >> > to
> >> >> >> > be
> >> >> >> > fixed by an upcoming service pack. Why am I getting this error
> >> >> >> > message
> >> >> >> > with
> >> >> >> > Vista Ultimate?
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>