Rick Rogers

Hi Conley,

Try running chkntfs /d, then chkdsk.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley@discussions.microsoft.com> wrote in message
news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> Per the KB article, I disabled all non-Microsoft services and rebooted.
> (There was very little there except for the antivirus program.)
>
> I then tried running chkdsk with various combinations of /f, /r and /x,
> and
> I got the following results:
>
> /f No text screen came up
> /r The screen with the error message re "direct
> access" came up
> /x No text screen came up
> /f /x No text screen came up
> /r /x The screen with the error message re "direct
> access" came up
>
> Do you know of anything else that I should be looking for if the problem
> is
> not attributable to a boot-loading third-party service or driver, which
> should have shown up on the Autoruns scan?
>
> Thanks for all of your time and effort.
>
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> There's this: http://support.microsoft.com/kb/555484
>>
>> And as well some disk utilities make system changes that are not undone
>> when
>> they are uninstalled. You might try running chkdsk /x to force
>> dismounting.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
>> > What do you mean by "disk management software"? How does it cause this
>> > issue, and how do you undo the damage?
>> >
>> > There was a recent update to Norton Antivirus 2007, but I have
>> > uninstalled
>> > the program and installed AVG Free, and I still have the same problem.
>> > Another possibility would be a rootkit scanner called gmer that I tried
>> > out
>> > recently. After it caused my computer to freeze, I uninstalled it. I
>> > have
>> > searched the registry and the file system for any lingering traces of
>> > the
>> > program and found nothing. I have also run Autoruns, and I saw nothing
>> > on
>> > the list of what was loading at start-up that struck me as unusual.
>> >
>> >
>> >
>> > "Rick Rogers" wrote:
>> > .
>> >> Hi,
>> >>
>> >> AV programs are not the only problems, any disk management software
>> >> can
>> >> cause this issue. In addition, an update to your existing AV and
>> >> security
>> >> software can cause the issue (have you done any prior to this problem
>> >> beginning?).
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>> >> >I have already tried disabling my antivirus progam before setting up
>> >> >the
>> >> > scan, and it made no difference - the scan would not run. Besides,
>> >> > when
>> >> > chkdsk was working, it ran without regard to whether the antivirus
>> >> > program
>> >> > was running.
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Do you have any boot time antivirus scanners running?
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> >> >> > The error message comes up AFTER the scan has been requested and
>> >> >> > scheduled
>> >> >> > and the computer has been rebooted so that the scan can run.
>> >> >> >
>> >> >> > "Rick Rogers" wrote:
>> >> >> >
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> Any volume in use cannot be dismounted, which is required for
>> >> >> >> chkdsk
>> >> >> >> to
>> >> >> >> run
>> >> >> >> a full check. Normally, one is prompted for it to be completed
>> >> >> >> on
>> >> >> >> the
>> >> >> >> next
>> >> >> >> reboot, does this not occur for you?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >>
>> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
>> >> >> >> > error
>> >> >> >> > message:
>> >> >> >> > "cannot open volume for direct access." I found some old KB
>> >> >> >> > articles
>> >> >> >> > indicating that this problem had come up under Windows XP and
>> >> >> >> > was
>> >> >> >> > going
>> >> >> >> > to
>> >> >> >> > be
>> >> >> >> > fixed by an upcoming service pack. Why am I getting this
>> >> >> >> > error
>> >> >> >> > message
>> >> >> >> > with
>> >> >> >> > Vista Ultimate?
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>