Rick,
I tried this twice, with services enabled and with services disabled, and I
saw the same thing both times. After hitting enter at the command line for
chkntfs /d, a new command line appeared (i.e., no text confirming success
with resetting defaults, which may be the normal behavior). I then ran
chkdsk /r and got the same error message when it tried to run after the
reboot.
"Rick Rogers" wrote:
> Hi Conley,
>
> Try running chkntfs /d, then chkdsk.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley@discussions.microsoft.com> wrote in message
> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> > Per the KB article, I disabled all non-Microsoft services and rebooted.
> > (There was very little there except for the antivirus program.)
> >
> > I then tried running chkdsk with various combinations of /f, /r and /x,
> > and
> > I got the following results:
> >
> > /f No text screen came up
> > /r The screen with the error message re "direct
> > access" came up
> > /x No text screen came up
> > /f /x No text screen came up
> > /r /x The screen with the error message re "direct
> > access" came up
> >
> > Do you know of anything else that I should be looking for if the problem
> > is
> > not attributable to a boot-loading third-party service or driver, which
> > should have shown up on the Autoruns scan?
> >
> > Thanks for all of your time and effort.
> >
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> There's this: http://support.microsoft.com/kb/555484
> >>
> >> And as well some disk utilities make system changes that are not undone
> >> when
> >> they are uninstalled. You might try running chkdsk /x to force
> >> dismounting.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> >> > What do you mean by "disk management software"? How does it cause this
> >> > issue, and how do you undo the damage?
> >> >
> >> > There was a recent update to Norton Antivirus 2007, but I have
> >> > uninstalled
> >> > the program and installed AVG Free, and I still have the same problem.
> >> > Another possibility would be a rootkit scanner called gmer that I tried
> >> > out
> >> > recently. After it caused my computer to freeze, I uninstalled it. I
> >> > have
> >> > searched the registry and the file system for any lingering traces of
> >> > the
> >> > program and found nothing. I have also run Autoruns, and I saw nothing
> >> > on
> >> > the list of what was loading at start-up that struck me as unusual.
> >> >
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> > .
> >> >> Hi,
> >> >>
> >> >> AV programs are not the only problems, any disk management software
> >> >> can
> >> >> cause this issue. In addition, an update to your existing AV and
> >> >> security
> >> >> software can cause the issue (have you done any prior to this problem
> >> >> beginning?).
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >> >I have already tried disabling my antivirus progam before setting up
> >> >> >the
> >> >> > scan, and it made no difference - the scan would not run. Besides,
> >> >> > when
> >> >> > chkdsk was working, it ran without regard to whether the antivirus
> >> >> > program
> >> >> > was running.
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> >
> >> >> >> Hi,
> >> >> >>
> >> >> >> Do you have any boot time antivirus scanners running?
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> >> > The error message comes up AFTER the scan has been requested and
> >> >> >> > scheduled
> >> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >> >
> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >
> >> >> >> >> Hi,
> >> >> >> >>
> >> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> >> chkdsk
> >> >> >> >> to
> >> >> >> >> run
> >> >> >> >> a full check. Normally, one is prompted for it to be completed
> >> >> >> >> on
> >> >> >> >> the
> >> >> >> >> next
> >> >> >> >> reboot, does this not occur for you?
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Best of Luck,
> >> >> >> >>
> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >>
> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
> >> >> >> >> > error
> >> >> >> >> > message:
> >> >> >> >> > "cannot open volume for direct access." I found some old KB
> >> >> >> >> > articles
> >> >> >> >> > indicating that this problem had come up under Windows XP and
> >> >> >> >> > was
> >> >> >> >> > going
> >> >> >> >> > to
> >> >> >> >> > be
> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
> >> >> >> >> > error
> >> >> >> >> > message
> >> >> >> >> > with
> >> >> >> >> > Vista Ultimate?
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>