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Old 08-05-2007   #1 (permalink)
Stuart


 
 

Internet connection will not remember my login password

I cannot save my Internet connection password. If I open my Internet
connection manually by clicking on my Speedtouch icon, the only info saved is
my username. The password is blank and I have to re-enter it each time to go
online.

When IE7 launches it attempts to log on but comes up with an "Error 691"
message.

If I open IE7, click on Tools and then Internet Properties I can see the
Speedtouch Connection which I have set as the default. If I then highlight
that and click on Settings, I see under Dial-up settings that my username is
there but the Password is blank. If I enter the password and then click OK
it returns me to the Internet Properties page again. If I then go back
immediately to the Settings button for Speedtouch the Password box is again
empty, i.e. the system has not remembered it.

This means that I cannot currently set up the PC to autodial my Internet
connection - I have to go through the process of opening Speedtouch and
manually keying in my password each time I want to log on.

Please could you give me some advice on where, if at all, I'm going wrong?

My PC is protected by McAfee and I have Windows Firewall enabled.

Many thanks
Stuart
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