Thanks for the support reference. I'm not that comfortable around computers,
yet, but where do you find the Windows Recovery Environment (Windows RE)? Is
this contained on one of the CDs that came along with the computer?
"Spirit" wrote:
> http://support.microsoft.com/kb/934540/en-us
>
> "4ester" <4ester@discussions.microsoft.com> wrote in message
> news:2B5B00BD-71E4-4B11-9E2E-20621C508C26@microsoft.com...
> > If I shutdown my 5 month old Vista Home Premium System, it gets to the
> > logo,
> > then black screens. It will not go further. I will try 5 plus times and
> > finally the logo will stay on a little longer before getting to my user
> > login.
>
>