Thanks for coming up with the article. It greatly clarified the nature of
the problem.
I tried to run boot-time defragmentation with Diskeeper, and I got an error
message similar to the one that has been coming up with chkdsk.
I had never tried viewing "hidden devices" with Device Manager, and I was
surprised at how many items showed up under "non-plug and play drivers." I
have tried tinkering with disabling some of the items but that has not helped.
I am going to give up and try a Complete PC Restore from the Windows
Recovery Environment. If the program works as advertised, I will be back at a
point before I noticed the problem. Unfortunately, the problem may have been
there for some time before I noticed it.
"Rick Rogers" wrote:
> Hi Conley,
>
> Raxco, a maker of another disk utility, has this page of programs known to
> cause this issue. You may want to run through the list to see if any of them
> apply:
> http://www.raxco.com/support/windows...id=494&issue=3
>
> There isn't going to be a simple answer here, as under normal circumstances
> the disk checker utility will run fine when scheduled. What you have is some
> program that has altered the system and is gaining access to the drive and
> running prior to the disk checker, thus preventing the exclusive access it
> requires. Deciphering it will require some detective work, and simple
> removal of any offending program will not always resolve the problem as it
> may not undo all of the changes that the original installation made. This is
> particularly so if the software was not designed for Vista.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Conley" <Conley@discussions.microsoft.com> wrote in message
> news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com...
> > Rick,
> >
> > I tried this twice, with services enabled and with services disabled, and
> > I
> > saw the same thing both times. After hitting enter at the command line
> > for
> > chkntfs /d, a new command line appeared (i.e., no text confirming success
> > with resetting defaults, which may be the normal behavior). I then ran
> > chkdsk /r and got the same error message when it tried to run after the
> > reboot.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi Conley,
> >>
> >> Try running chkntfs /d, then chkdsk.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
> >> > Per the KB article, I disabled all non-Microsoft services and rebooted.
> >> > (There was very little there except for the antivirus program.)
> >> >
> >> > I then tried running chkdsk with various combinations of /f, /r and /x,
> >> > and
> >> > I got the following results:
> >> >
> >> > /f No text screen came up
> >> > /r The screen with the error message re
> >> > "direct
> >> > access" came up
> >> > /x No text screen came up
> >> > /f /x No text screen came up
> >> > /r /x The screen with the error message re
> >> > "direct
> >> > access" came up
> >> >
> >> > Do you know of anything else that I should be looking for if the
> >> > problem
> >> > is
> >> > not attributable to a boot-loading third-party service or driver, which
> >> > should have shown up on the Autoruns scan?
> >> >
> >> > Thanks for all of your time and effort.
> >> >
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> There's this: http://support.microsoft.com/kb/555484
> >> >>
> >> >> And as well some disk utilities make system changes that are not
> >> >> undone
> >> >> when
> >> >> they are uninstalled. You might try running chkdsk /x to force
> >> >> dismounting.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
> >> >> > What do you mean by "disk management software"? How does it cause
> >> >> > this
> >> >> > issue, and how do you undo the damage?
> >> >> >
> >> >> > There was a recent update to Norton Antivirus 2007, but I have
> >> >> > uninstalled
> >> >> > the program and installed AVG Free, and I still have the same
> >> >> > problem.
> >> >> > Another possibility would be a rootkit scanner called gmer that I
> >> >> > tried
> >> >> > out
> >> >> > recently. After it caused my computer to freeze, I uninstalled it.
> >> >> > I
> >> >> > have
> >> >> > searched the registry and the file system for any lingering traces
> >> >> > of
> >> >> > the
> >> >> > program and found nothing. I have also run Autoruns, and I saw
> >> >> > nothing
> >> >> > on
> >> >> > the list of what was loading at start-up that struck me as unusual.
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Rick Rogers" wrote:
> >> >> > .
> >> >> >> Hi,
> >> >> >>
> >> >> >> AV programs are not the only problems, any disk management software
> >> >> >> can
> >> >> >> cause this issue. In addition, an update to your existing AV and
> >> >> >> security
> >> >> >> software can cause the issue (have you done any prior to this
> >> >> >> problem
> >> >> >> beginning?).
> >> >> >>
> >> >> >> --
> >> >> >> Best of Luck,
> >> >> >>
> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> Windows help - www.rickrogers.org
> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >>
> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
> >> >> >> >I have already tried disabling my antivirus progam before setting
> >> >> >> >up
> >> >> >> >the
> >> >> >> > scan, and it made no difference - the scan would not run.
> >> >> >> > Besides,
> >> >> >> > when
> >> >> >> > chkdsk was working, it ran without regard to whether the
> >> >> >> > antivirus
> >> >> >> > program
> >> >> >> > was running.
> >> >> >> >
> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >
> >> >> >> >> Hi,
> >> >> >> >>
> >> >> >> >> Do you have any boot time antivirus scanners running?
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Best of Luck,
> >> >> >> >>
> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >>
> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
> >> >> >> >> > The error message comes up AFTER the scan has been requested
> >> >> >> >> > and
> >> >> >> >> > scheduled
> >> >> >> >> > and the computer has been rebooted so that the scan can run.
> >> >> >> >> >
> >> >> >> >> > "Rick Rogers" wrote:
> >> >> >> >> >
> >> >> >> >> >> Hi,
> >> >> >> >> >>
> >> >> >> >> >> Any volume in use cannot be dismounted, which is required for
> >> >> >> >> >> chkdsk
> >> >> >> >> >> to
> >> >> >> >> >> run
> >> >> >> >> >> a full check. Normally, one is prompted for it to be
> >> >> >> >> >> completed
> >> >> >> >> >> on
> >> >> >> >> >> the
> >> >> >> >> >> next
> >> >> >> >> >> reboot, does this not occur for you?
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Best of Luck,
> >> >> >> >> >>
> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> >> >> >> http://mvp.support.microsoft.com/
> >> >> >> >> >> Windows help - www.rickrogers.org
> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >> >> >> >>
> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
> >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
> >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this
> >> >> >> >> >> > error
> >> >> >> >> >> > message:
> >> >> >> >> >> > "cannot open volume for direct access." I found some old
> >> >> >> >> >> > KB
> >> >> >> >> >> > articles
> >> >> >> >> >> > indicating that this problem had come up under Windows XP
> >> >> >> >> >> > and
> >> >> >> >> >> > was
> >> >> >> >> >> > going
> >> >> >> >> >> > to
> >> >> >> >> >> > be
> >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this
> >> >> >> >> >> > error
> >> >> >> >> >> > message
> >> >> >> >> >> > with
> >> >> >> >> >> > Vista Ultimate?
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>