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Old 08-05-2007   #7 (permalink)
Engel
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RE: Windows Defender full scan gets stuck

Hi Nick,

So experiment--let it sit--don't scan after it--and lets see what happens?

You may have to work at excluding it from the scan, as an interim measure.

Tools, Options, scroll down to Advanced options, and fill the box, by adding
the full path and file name to the Tools/Options/ do not scan box, hit the
add button, and Save.

Do a Full scan in normal mode
-

Good luck
--

"Nick" wrote:

> Hi Engel,
>
> The full scan worked in safe mode.
>
> I was not able to run chkdsk I went into cmd screen and tried running
> chkdsk. It said access was denied.
>
> I ran full scan in normal mode. It stopped at the 21 minute mark. It has
> scanned 1229683 objects and the object it was stuck on was
> C:\SwSetup\WLASST\Disk1\Setup.exe.
>
> By the way, I have quick scan scheduled daily and defrag scheduled weekly.
>
> I appreciate your point on quick scan being sufficient. It's intriguing
> that full scan stops part way through (around the same spot).
>
> Nick
>
> "Engel" wrote:
>
> > Hello Nick,
> >
> > So does the same thing happen when you reboot into Safe Mode to then run a
> > Full scan ?
> > How to start Windows in Safe Mode
> > http://www.bleepingcomputer.com/tuto...utorial61.html
> >
> >
> > Have you run a check disk (CHKDSK /F /R) on your hard drive recently. Run a
> > defrag etc.
> >
> > FYI
> > The quick scan is very useful. It looks at all of the actively running
> > processes on the machine, as well as files that are pointed to by the
> > various registry entries and other locations used by spyware to start
> > automatically or otherwise interfere with your system.
> >
> > If you have a particular piece of spyware or other unwanted software that is
> > detected by Windows Defender, the vast majority of the time it should be
> > detected by the quick scan.
> >
> > The full scan, in addition to performing all of the checks in a quick scan,
> > also examines every single file on your system. This is a quite
> > time-consuming operation if you have a lot of files.
> >
> > I would always start with a quick scan - if it gives you a clean bill of
> > health, you can be pretty confident in the results. If the quick scan finds
> > anything, you probably should follow it up with a full scan to find any
> > additional junk that the malicious software dropped on your machine that may
> > have been missed by the quick scan. It's also a good idea to schedule the
> > full scan to happen periodically (every night, for instance) at a time when
> > you are not typically using your computer and the added time to scan all of
> > the files won't be noticed.
> >
> > I hope this post is helpful, but we would highly appreciate it if you could
> > rate the pºst, so we can keep the community informed and saves somebody
> > else the hours of trawling through the web trying to find a solution.
> > - -- ---
> >
> >
> >
> >
> > "Nick" wrote:
> >
> > > I have a relatively new laptop with Vista on it. Twice I've tried to run the
> > > full scan on Windows Defender and both times it gets stuck after about 20
> > > mins. I did not keep any info on the first time but on the second time, it
> > > got stuck after 21 mins for about 30 mins. It has scanned 1229727 objects
> > > and the object it was stuck on was
> > > C:\SwSetup\WLASST\Disk1\WAAISetup.log->(UTF-16LE). I could not stop the scan
> > > so I had to exit using task manager. The Definition version is 1.20.2825.10.
> > >
> > > I have quick scan scheduled every day and it appears to be working.
> > >
> > > Any help would be welcomed.

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