See Jill Zoeller's Blog:
Common causes and solutions to Backup, System Restore, and Complete PC
Backup problems
http://blogs.technet.com/filecab/pag...-problems.aspx
"We’ve seen a couple causes for this error:
(1) A disconnected external SCSI disk was marked as Offline in Disk
Management. Turning off the driver fixed the problem.
(2) System Restore was failing due to a buggy BIOS that changes the disk
enumeration order based on the presence of a bootable DVD. One workaround is
to explicitly set the BIOS boot disk priority order. Most likely, the second
hard disk needs to become the first in the list. This will cause the disks
to get enumerated in the same order, regardless of whether there is a DVD
present."
What do you see when you check out event viewer? Type in run box
"eventvwr.msc" (lose quotes and click on
Windows Logs in left pane>Application and read events then click on System
and read events.
Good luck,
CH
"jblink" <jblink@discussions.microsoft.com> wrote in message
news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> Apologies if that has been covered - I have searched and found nothing.
>
> Went to create a restore point before installing some software. I noticed
> that there was a message that no previous restore points had been created.
> This should not have been the case as I have both created manual points
> and
> automatic ones have also been created. I then went to create a restore
> point
> and after a few seconds got the message that the restore point could not
> be
> created. "Windows cannot create a shadow copy due to internal error in
> other
> system components."
>
> Error reference is 0x81000109
>
> The event log shows an ASR Error: Failed to collect critical information
> for
> ASR backup. Reason: Unable to obtain disk information for device 0 (Win32
> error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> writer
> error 0x80070015.
>
> "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> 0x00000000.
>
> Operation:
> OnIdentify event
> Gathering Writer Data
>
> Context:
> Execution Context: ASR Writer
> Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> Writer Name: ASR Writer
> Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
>
>
> System protection is turned ON for disc C (the only HDD although I have a
> RAID 1 array - it is device # 0). Have tried turning SR off / on with
> reboot
> in between
>
> Vista home Premium clean installation on new machine. Single OS only, no
> dual boot. Windows updates compete as of yesterday. The most recent
> software installed was Nokia PC suite although I have no way of knowing if
> SR
> was working before then.
>
> Any ideas?